Customer Service Representative
vor 4 Wochen
Überblick: Wir suchen engagierte Personen für die Rolle als telefonischer Kundenberater (m/w/d). Unser Unternehmen ist ein modernes Dienstleistungsunternehmen, das in mehreren Ländern tätig ist und ein dynamisches Arbeitsumfeld bietet. In unserem Team erwarten Sie über 2.000 motivierte Kollegen, die bereit sind, Sie umfassend einzuarbeiten.
Was wir Ihnen bieten:- Unbefristeter Arbeitsvertrag: Sicherheit und Stabilität in Ihrer Anstellung.
- Übernahmechancen: Konkrete Möglichkeiten zur Festanstellung.
- Zusätzliche Vergütungen: Urlaubs- und Weihnachtsgeld.
- Gute Erreichbarkeit: Hervorragende Anbindung an den öffentlichen Nahverkehr und Zuschüsse zu Fahrkarten.
- Erster Ansprechpartner für Kundenanfragen zu Bestellungen, Produktinformationen und weiteren Anliegen.
- Bearbeitung von eingehenden Anfragen per Telefon, E-Mail und Chat.
- Zusammenarbeit mit dem Team und anderen Abteilungen zur Lösung von Kundenanliegen.
- Fundierte PC-Kenntnisse und sicherer Umgang mit gängigen Office-Anwendungen.
- Fließende Sprachkenntnisse in Deutsch.
- Zusätzliche Sprachkenntnisse in Englisch sowie einer weiteren Sprache (Französisch, Italienisch, Niederländisch oder Polnisch) sind von Vorteil.
- Freude an der Kundenberatung und ausgeprägte Kommunikationsfähigkeiten.
- Bereitschaft zur Arbeit im Schichtsystem zwischen 08:00 und 20:00 Uhr, einschließlich zwei Samstagen im Monat.
Bei uns stehen Ihre Erfahrungen und Stärken im Mittelpunkt. Wir freuen uns über jede Bewerbung, da wir sicher sind, dass wir auch für Sie die passende Position finden können. ACTIEF Personalmanagement - PEOPLE IN ACTION - werden Sie Teil eines wachsenden Unternehmens mit über 5.000 zufriedenen Mitarbeitern. Wir bieten Ihnen eine faire Vergütung und zahlreiche Zusatzleistungen. Ihr persönlicher ACTIEF Berater unterstützt Sie bei Ihrer beruflichen Weiterentwicklung durch verschiedene Einsätze und gezielte Schulungsmaßnahmen.
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