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Kundenservice-Spezialist
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RMA Associate
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IT Support Specialist
vor 3 Monaten
Join SCANLAB - Innovate with Us
Bring your skills and enthusiasm for technology to our dynamic team.
Are you prepared to operate autonomously and with a customer-centric approach at a premier provider of high-performance laser scanning technologies? Do you appreciate streamlined decision-making processes? Welcome to SCANLAB.
We convert laser beams into practical tools, transforming the industry. Our offerings are vital components for broadening the applications of lasers. It is our committed workforce that propels us to the forefront of the sector. Our collaborative efforts across various departments facilitate the creation of precise laser beam deflection and focusing systems.
We integrate development, manufacturing, and sales in a single location. Are you ready for a new opportunity?
Key Responsibilities- Act as the primary contact for our staff regarding IT-related inquiries and challenges.
- Analyze, resolve, and document user issues across all IT domains.
- Set up, install, and configure workstations for new team members.
- Completed education in IT or a comparable qualification.
- Prior experience in customer service or telephone support.
- Strong knowledge of the Microsoft product suite.
- Excellent communication skills with a strong focus on service and customer satisfaction.
- Fluent in German with proficient English skills.
- Engaging work at an internationally active, established medium-sized industrial enterprise with flat hierarchies and swift decision-making processes.
- Opportunities for goal-oriented work in a collegial, open, and respectful environment.
- Health promotion through ergonomic workspaces, wellness courses, and a multifunctional sports area.
- We value trust. We support flexibility in working hours and remote work, along with 30 vacation days per year.
- Regular training sessions through our SCANLAB Academy.
- Annual performance evaluations with salary considerations.
- Complimentary coffee and beverages, subsidized fresh meals (including vegetarian options) in our employee cafeteria.
- Commitment to sustainability, including active resource conservation, green roofs, electric vehicle charging stations, and solar energy initiatives.
- Modern office facilities conveniently located with ample parking, bike storage, and shower amenities for all.
In addition to independent and goal-oriented work, strong communication skills, and a secure demeanor, your personal strengths should include teamwork, organizational capabilities, and adaptability.
At SCANLAB, you can anticipate numerous development opportunities, ample space for goal-oriented actions, streamlined decision-making processes, and motivated, cooperative colleagues.
* All designations in this job advertisement are equally applicable to all genders.
If you feel aligned with our values, we look forward to your application detailing your earliest possible start date and salary expectations.