Electronic Banking Support Specialist
vor 1 Monat
About the Role
We are seeking a highly skilled Electronic Banking Support Specialist to join our team in the UK, NORDICS, and Switzerland. As a key member of our Cash Management, Implementation & Service team, you will be responsible for providing exceptional support to our corporate clients.
Key Responsibilities
- Provide end-to-end support to clients, taking ownership of their requests and ensuring timely resolution.
- Assist clients with the installation, training, and troubleshooting of Cash Management products and electronic services.
- Liaise with internal departments to resolve technical client queries and maintain accurate records of communications.
- Undertake secondary responsibilities, such as working in groups and acting as a Knowledge Owner.
Requirements
- Bachelor's degree in banking or equivalent.
- Excellent understanding of corporate cash management products.
- Strong interpersonal, communication, analytical, decisive, and problem-solving skills.
- Flexibility and willingness to work autonomously.
- Fluent in English and Dutch, with German, Spanish, Italian, or Portuguese being beneficial.
What We Offer
We provide a comprehensive portfolio of benefits and offerings to support your private and professional needs, including emotionally and mentally balanced, physically thriving, socially connected, and financially secure options.
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