Aktuelle Jobs im Zusammenhang mit Customer Service Tooling Intern - Berlin, Berlin - Digital Charging Solutions GmbH
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Customer Service Representative
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Customer Service Representative
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Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers, ensuring they have a seamless experience with our club program benefits.Key Responsibilities:Respond to inbound telephone calls from...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers, ensuring they have a seamless experience with our club program benefits.Key Responsibilities:Respond to inbound telephone calls from...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob Title: Frequent Flyer CaretakerAt Workstation Customer Care, we are seeking a skilled and empathetic individual to join our team as a Frequent Flyer Caretaker. In this role, you will be responsible for providing exceptional customer service to our frequent flyers, ensuring their experience is seamless and enjoyable.Key Responsibilities:Respond to inbound...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAs a caretaker for our client's frequent flyer program, you will be responsible for providing exceptional customer service in a call center environment. Your primary goal will be to assist frequent flyers in enjoying their club program benefits.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle...
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Customer Service Representative Dutch
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Customer Service Representative Dutch
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionWe are looking for a customer-oriented individual to join our team at Workstation Customer Care as a Dutch Customer Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.Key Responsibilities:Verify the correctness of...
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Customer Service Representative Dutch
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionWe are looking for a customer-oriented individual to join our team at Workstation Customer Care as a Dutch Customer Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.Key Responsibilities:Verify the correctness of...
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Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAbout the JobWe are seeking a highly motivated and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter rental experience is seamless and enjoyable.Key ResponsibilitiesVerify customer...
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Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAbout the JobWe are seeking a highly motivated and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter rental experience is seamless and enjoyable.Key ResponsibilitiesVerify customer...
Customer Service Tooling Intern
vor 2 Monaten
Company: Digital Charging Solutions GmbH
Location: Berlin, Germany
Position Type: Full Time, Hybrid
Your RoleAs an intern in Customer Service Tooling, you will play a vital role in enhancing our customer support systems. Your responsibilities will include:
- Assisting in the upkeep and progressive enhancement of our customer service platforms, including tools like Zendesk, Chatbot, and internal databases.
- Identifying and resolving issues within the system to meet new requirements or rectify bugs.
- Collaborating with the customer service team to pinpoint tooling obstacles and aid in developing solutions that prioritize customer satisfaction and operational efficiency.
- Engaging in the ongoing refinement of customer service resources, FAQs, and other content through a data-driven approach.
- Helping to prioritize and manage internal service requests and access management tasks.
- Creating and updating documentation and resources pertinent to customer service tools and processes.
- Currently pursuing or recently completed a degree in engineering, business administration, or a related field with a focus on analytical skills.
- Able to commit to a full-time internship in our Berlin office for a duration of 9-12 months.
- Preferably, some prior experience in customer service.
- Capability to comprehend and assist in resolving technical challenges across various internal and external tools.
- Strong analytical skills and problem-solving abilities.
- Comfortable working in a fast-paced, impact-oriented environment and proactive in driving projects forward.
- A collaborative team player with a positive demeanor and a high degree of professionalism.
- Excellent interpersonal and intercultural communication skills, with the ability to work effectively with diverse stakeholders.
- Proficient in written and verbal English communication.
- Curious and eager to deepen your understanding of the e-Mobility sector.
- An exceptional opportunity that merges the dynamic atmosphere of a start-up with the robust backing of leading automotive brands.
- Engagement in projects and services that have a significant social impact.
- A diverse international team of dedicated professionals who are passionate about their work and foster a collaborative environment.
- A culture that encourages open-mindedness, personal growth, and the freedom to contribute innovative ideas.
- Benefits including a subsidized gym membership, office lunch support, and a monthly mobility allowance.
- Modern office spaces in Berlin and Munich, with options for remote work.
At Digital Charging Solutions GmbH, we value diversity and are committed to creating an inclusive workplace that respects all individuals, regardless of their background. We look forward to welcoming passionate individuals who are eager to contribute to the future of e-mobility.
