Aktuelle Jobs im Zusammenhang mit Evening Service Supervisor - Braunschweig, Niedersachsen - The Gelato Fiasco, Inc.

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  • Evening Service Leader

    vor 2 Monaten


    Braunschweig, Niedersachsen, Deutschland The Gelato Fiasco, Inc. Vollzeit

    {"title": "Evening Service Leader", "content": "Job Summary:We are seeking a skilled Evening Service Leader to join our team at the Flagship Store in Brunswick, Maine. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, leading by example, and ensuring a seamless customer experience.Key...

  • Evening Service Leader

    vor 2 Monaten


    Braunschweig, Niedersachsen, Deutschland The Gelato Fiasco, Inc. Vollzeit

    {"title": "Evening Service Leader", "content": "Job Summary:We are seeking a skilled Evening Service Leader to join our team at the Flagship Store in Brunswick, Maine. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, leading by example, and ensuring a seamless customer experience.Key...


  • Braunschweig, Niedersachsen, Deutschland The Gelato Fiasco, Inc. Vollzeit

    Job Summary: We are seeking a skilled Evening Service Leader to join our team at The Gelato Fiasco, Inc. in Brunswick, Maine. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests. Key Responsibilities: Lead by example, demonstrating a passion for...


  • Braunschweig, Niedersachsen, Deutschland The Gelato Fiasco, Inc. Vollzeit

    Job Summary: We are seeking a skilled Evening Service Leader to join our team at The Gelato Fiasco, Inc. in Brunswick, Maine. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests. Key Responsibilities: Lead by example, demonstrating a passion for...


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  • Braunschweig, Niedersachsen, Deutschland The Gelato Fiasco, Inc. Vollzeit

    Job Summary: We are seeking a skilled Evening Service Leader to join our team at the Flagship Store in Brunswick, Maine. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests. Key Responsibilities: Lead by example, demonstrating a passion for customer...


  • Braunschweig, Niedersachsen, Deutschland The Gelato Fiasco, Inc. Vollzeit

    Job Summary: We are seeking a skilled Evening Service Leader to join our team at the Flagship Store in Brunswick, Maine. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests. Key Responsibilities: Lead by example, demonstrating a passion for customer...


  • Braunschweig, Niedersachsen, Deutschland The Gelato Fiasco, Inc. Vollzeit

    Job Summary: We are seeking a skilled Evening Service Leader to join our team at The Gelato Fiasco, Inc. in Portland, Maine. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, leading by example, and mentoring colleagues to meet our high service standards. Key Responsibilities: Provide...


  • Braunschweig, Niedersachsen, Deutschland The Gelato Fiasco, Inc. Vollzeit

    Job Summary: We are seeking a skilled Evening Service Leader to join our team at The Gelato Fiasco, Inc. in Portland, Maine. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, leading by example, and mentoring colleagues to meet our high service standards. Key Responsibilities: Provide...

Evening Service Supervisor

vor 3 Monaten


Braunschweig, Niedersachsen, Deutschland The Gelato Fiasco, Inc. Vollzeit

Position Title: Evening Service Supervisor
Employment Type: Full-Time

Compensation: $25/hour

We are in search of a dedicated front-of-house service supervisor for our evening operations. This role involves mastering all elements of front-of-house functions, with a strong emphasis on our unique customer service philosophy. Your primary responsibility will be to ensure that our esteemed service standards are upheld by you and your team throughout your shift.

This position is akin to a frontline shift leader, yet it places a greater emphasis on evening service, the expectation of excellence in our service protocols, and mentoring fellow team members. While you will not be involved in scheduling or making hiring decisions, you will play a crucial role in training staff using our comprehensive training resources, assisting coworkers in adhering to operational guidelines, and providing performance feedback to management.

To excel in this role, you should possess a genuine passion for customer service, be comfortable guiding team members to achieve established standards, and be willing to engage in cleaning and store closing duties. The expected work schedule is approximately 40 hours per week, primarily during evening hours, with flexibility for those preferring around 30 hours. Overtime opportunities may arise during peak seasons, although it is not a requirement.

Compensation is set at $25/hour, with health insurance options available after a specified period, and a 401k plan offered after one year of employment. Paid personal time accrues with each paycheck, in addition to state-mandated sick/PTO time.

Essential Qualifications:
- Minimum of one year of outstanding customer service experience in a fast-paced food or retail environment.

- Demonstrated kindness and professionalism at all times.
- Strong team-oriented mindset.
- Must be open to feedback and coaching.
- Excellent communication skills, characterized by warmth and confidence.

- Understanding the significance of following checklists and processes to support team goals and ensure consistency.

Required Skills:
- Ability to guide team members in achieving exceptional customer service and maintaining store cleanliness.
- Enthusiasm for serving high-quality gelato and sorbetto with meticulous attention to detail.
- Commitment to providing engaging hospitality in a dynamic environment.
- Active participation in creating a memorable customer experience.
- Eagerness to learn our distinctive approach to customer service.
- Problem-solving skills to address challenges that may arise during your shift.

In return for your dedication and skills, we offer competitive pay, benefits, complimentary coffee and gelato, and a vibrant work atmosphere at our flagship location. Our company has received accolades from various prestigious publications and has been recognized multiple times for excellence in our field.