Customer Service Specialist
vor 4 Wochen
- Flexible work hours available
- Position based in Germany
- Prior experience in customer service is essential
We are seeking a dedicated **Customer Service Specialist** to enhance our operations at Schmidt GmbH. In this role, you will serve as the primary liaison between our clientele and our extensive range of automotive services. Your proficiency in managing tasks effectively will play a crucial role in maintaining our esteemed reputation. Responsibilities include coordinating service appointments, offering product insights, and managing billing processes, ensuring everything runs seamlessly. You will excel in a setting where both organizational efficiency and a positive work culture are prioritized.
With over 260 automotive master workshops nationwide, Schmidt GmbH provides diverse services for both conventional and electric vehicles, including trucks, fleet management, and mobility solutions. We take pride in being recognized as a top employer, evidenced by numerous accolades that reflect our dedication to our workforce.
What We Provide:- A stable position within a contemporary tire and automotive service enterprise
- Competitive and dependable remuneration
- A supportive environment from a skilled and enthusiastic team that values collaboration
- Access to the advantages of a reputable brand with solid partnerships
- A variety of employee benefits and perks
- Address customer inquiries through various communication channels
- Oversee service processes until invoicing is completed
- Schedule appointments with service centers
- Deliver expert guidance to clients regarding tire services
- Demonstrated experience in customer service roles
- Familiarity with tire and automotive sales
- Quick adaptability to new products and services
- Dependability, strong organizational skills, and effective communication
- Proficient in computer and office technology usage
At Schmidt GmbH, you can anticipate an appealing salary structure, holiday bonuses, and rewards based on performance. We focus on fostering long-term employment relationships, which is why we offer permanent contracts. Additionally, employees benefit from exclusive discounts on tires, wheels, and automotive services. This is a chance to contribute to our mission at Premio.
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