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Software Engineer Support Specialist

vor 4 Wochen


Dresden, Sachsen, Deutschland DIS AG Vollzeit
Jobbeschreibung

Wir suchen einen leidenschaftlichen Software Engineer Support, der unser dynamisches Team verstärkt und unsere technischen Lösungen auf höchstem Niveau unterstützt.

Aufgaben
  • Lösung von Kundenanfragen im First- und Second-Level Support
  • Zentraler Ansprechpartner für Produktfragen von Kollegen, Partnern und Kunden weltweit
  • Beratung und Betreuung potenzieller Kunden während des gesamten Verkaufsprozesses
  • Schnittstellenfunktion zwischen Anwendern und Entwicklern zur Rückmeldung von Feedback
  • Verantwortlich für Planung, Vorbereitung und Durchführung von Software-Trainings
Anforderungen
  • Abgeschlossenes Hochschulstudium in technischer / naturwissenschaftlicher Fachrichtung oder eine abgeschlossene Ausbildung im IT-Bereich
  • Ausgeprägte analytische Fähigkeiten und Bereitschaft zu selbstständigem, strukturiertem Arbeiten
  • Fundierte Erfahrungen mit relationalen Datenbanken und solide Kenntnisse in ERP-Systemen wie SAP oder PLM-Lösungen (Teamcenter)
  • Gültige Fahrerlaubnis für gelegentliche Kundenbesuche, ca. 5-10 Mal pro Jahr
  • Mindestens ein C1-Sprachniveau in Deutsch und Englisch
Was wir bieten
  • Attraktives Gehalt inkl. Unfallversicherung, betriebliche Altersvorsorge etc.
  • Familienfreundliche Kernarbeitszeiten
  • 30 Tage Urlaub
  • Hybride Arbeitsmodelle
  • Kontakt zu namhaften nationalen und internationalen Kunden

Wir freuen uns auf Ihre Bewerbung