Aktuelle Jobs im Zusammenhang mit Customer Service Tooling Intern - Berlin, Berlin - Digital Charging Solutions GmbH
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Customer Service Representative
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...
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Customer Service Representative
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Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...
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Customer Service Representative
vor 1 Monat
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers, ensuring they have a seamless experience with our club program benefits.Key Responsibilities:Respond to inbound telephone calls from...
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Customer Service Representative
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Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob Title: Frequent Flyer CaretakerAt Workstation Customer Care, we are seeking a skilled and empathetic individual to join our team as a Frequent Flyer Caretaker. In this role, you will be responsible for providing exceptional customer service to our frequent flyers, ensuring their experience is seamless and enjoyable.Key Responsibilities:Respond to inbound...
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Customer Service Representative
vor 2 Wochen
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAs a caretaker for our client's frequent flyer program, you will be responsible for providing exceptional customer service in a call center environment. Your primary goal will be to assist frequent flyers in enjoying their club program benefits.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle...
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Customer Service Representative Dutch
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Customer Service Representative Dutch
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionWe are looking for a customer-oriented individual to join our team at Workstation Customer Care as a Dutch Customer Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.Key Responsibilities:Verify the correctness of...
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Customer Service Representative Dutch
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionWe are looking for a customer-oriented individual to join our team at Workstation Customer Care as a Dutch Customer Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.Key Responsibilities:Verify the correctness of...
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Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAbout the JobWe are seeking a highly motivated and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter rental experience is seamless and enjoyable.Key ResponsibilitiesVerify customer...
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Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAbout the JobWe are seeking a highly motivated and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter rental experience is seamless and enjoyable.Key ResponsibilitiesVerify customer...
Customer Service Tooling Intern
vor 2 Monaten
Company: Digital Charging Solutions GmbH
Position: Intern Customer Service Tooling (f/m/d)
Your RoleAs an intern, you will play a vital role in enhancing our customer service tools. Your responsibilities will include:
- Assisting in the maintenance and progressive enhancement of our customer service platforms, including tools like Zendesk, Chatbot, and internal databases.
- Identifying and implementing solutions for new requirements or issues within our internal systems.
- Collaborating with the customer service team to pinpoint tooling challenges and contribute to developing solutions that prioritize customer satisfaction and operational efficiency.
- Engaging in the continuous improvement of customer service resources, FAQs, and other content based on analytical insights.
- Helping to prioritize and manage internal service requests and access management tasks.
- Creating and updating documentation and resources related to customer service tools and processes.
- Currently pursuing or recently completed a degree in engineering, business administration, or a related field with a focus on analytics.
- Able to commit to a full-time internship for a duration of 9-12 months.
- Preferably, some experience in customer service.
- Capability to understand and assist in resolving technical challenges across various internal and external tools.
- Strong analytical skills and problem-solving abilities.
- Comfortable working in a fast-paced, results-oriented environment.
- A collaborative team player with a positive attitude and professionalism.
- Excellent interpersonal skills with the ability to work effectively with diverse stakeholders.
- Proficient in written and spoken English.
- Enthusiastic about gaining insights into the e-Mobility sector.
- An exceptional opportunity that merges the dynamism of a start-up with the stability of established industry leaders.
- Engagement in projects that have a significant social impact.
- A diverse international team that values collaboration and innovation.
- A culture that encourages personal growth and the expression of new ideas.
- Additional benefits including subsidized gym memberships, office lunch perks, and a monthly mobility budget.
- Modern office environments that promote a healthy work-life balance.
- Flexible working arrangements, including the option for remote work.
At Digital Charging Solutions GmbH, we are committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and strive to create an environment where everyone feels valued and respected.
Application ProcessIf you are interested in contributing to the future of e-mobility, we encourage you to submit your application, including your CV and a motivational statement.
