EMEA Service Lead

Vor 3 Tagen

Quickborn, Schleswig-Holstein, Deutschland Leica Biosystems Vollzeit
EMEA Service Lead Job Description

Mammotome is a leading provider of breast cancer diagnostics and surgical solutions. As an EMEA Service Lead, you will play a critical role in providing technical assistance and troubleshooting for capital equipment issues, while also improving overall department efficiency and performance.

This position is part of the Global Service Organization located in Quickborn, Germany and will be on-site. At Mammotome, our passion is driving innovative technologies that create efficiencies, while never forgetting that at the heart of every breast cancer journey is a patient.

Key Responsibilities:
  • Utilize daily management activities and KPIs to monitor progress and continuously improve service center operations and operational efficiencies.
  • Help to define and execute project scope, goals and deliverables in coordination with management and key stakeholders.
  • Lead and support the execution of Environmental Health and Safety projects for service in support of site goals.
  • Effectively and efficiently conduct repairs in accordance with prescribed repair procedures.
Requirements:
  • Associate's degree in engineering, technology or business is required.
  • Several years' experience in a service or manufacturing environment required.
  • Knowledge with ERP systems required with specific proficiency in SAP preferred.
  • Demonstrated experience in taking initiative and concern for planning, time utilization, and cost containment.
  • Excellent communication skills, both written and verbal combined with strong leadership skills and the ability to gain followership and drive results through setting expectations and building a results-driven culture.
  • Action-oriented individual who is highly proactive at solving problems, working collaboratively and obtaining results.
  • 10% travel with a mix of domestic and international locations
  • Fluent in German and in English
Preferred Qualifications:
  • Previous experience in the medical device industry and familiarity with FDA-regulated environments would be a plus.

At Danaher, we bring together science, technology, and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology, and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve. Our associates, customers, and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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