Service Representative
vor 1 Woche
As a Service Assistant at Mercedes-Benz, you will be the first point of contact for our workshop customers, providing exceptional service and support.
Your tasks will include planning workshop appointments, creating repair pre-orders, and recording vehicle and order data.
You will also be responsible for returning vehicles and answering general questions about the scope of repairs, ensuring a smooth process within the service team.
Additionally, you will support and advise customers by phone and in person, providing a high level of customer satisfaction.
RequirementsTo be successful in this role, you will need to have completed technical or commercial training, preferably from the hotel or catering industry.
You should also possess a commitment to customer service, a confident and friendly demeanor, and high customer and service orientation.
The position is full-time and limited to months, but we are interested in a long-term and successful cooperation.
BenefitsAs a Service Assistant, you will enjoy a range of benefits, including above-tariff pay, vacation and Christmas bonuses, and a company pension scheme.
You will also have access to company health insurance, attractive health promotion offers, and employee conditions for our vehicles and other benefits.
Flexible working in flexitime and mobile working is possible, and you will have the opportunity to participate in extensive further training programs.
We are committed to providing a supportive and inclusive work environment, and we look forward to welcoming you to our team.
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