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Guest Services Representative

vor 3 Monaten


Stuttgart, Baden-Württemberg, Deutschland Mövenpick Hotel Stuttgart Messe & Congress Vollzeit

Become a part of our esteemed team as a Guest Services Representative

We are seeking a dedicated Guest Services Representative to embody the spirit of our 4-star Mövenpick Hotel Stuttgart Messe & Congress. In this pivotal role, you will serve as the welcoming face of our establishment, addressing guest inquiries, overseeing front desk operations, and maintaining our exceptional standards of service and quality.

  • Ambassador for the entire hotel
  • Primary contact for all guest requests
  • Accountability at the front desk
  • Professional check-in and check-out procedures
  • Processing and managing room reservations
  • Invoice processing and cash management
  • Verification of outgoing invoices
  • Adherence to hygiene and quality standards

Qualifications:

  • Successfully completed vocational training in hospitality
  • Experience in upscale hotel environments
  • Excellent proficiency in German and English
  • Guest-oriented and independent work style
  • Flexibility and strong organizational skills

Perks:

  • Permanent employment contract
  • Complimentary employee parking
  • Free meals for staff
  • Digital time tracking
  • Company pension scheme
  • Extra day off on your birthday
  • Employee referral bonus
  • Staff rates for overnight stays
  • Opportunities to work in other hotels
  • Corporate benefits program
  • Supportive team environment

If you are enthusiastic about the hospitality industry and eager to contribute to a vibrant team, we welcome your application.