Customer Service Representative for Tourism

vor 2 Wochen

Berlin, Berlin, Deutschland DG timework GmbH Vollzeit
Our Company Overview

DG timework GmbH is a reputable and well-established company in the temporary work industry, with over 16 years of experience in providing high-quality services to clients from various sectors, including trade, banks, insurance companies, and services.

We pride ourselves on our performance and reliability, which is why well-known customers rely on our employees to meet their needs.

About the Role

We are seeking a highly skilled and motivated Customer Service Representative for Tourism to join our team in Berlin. As a Customer Advisor for Tourism, you will be responsible for providing exceptional customer service to clients, answering their queries, and resolving any concerns they may have.

Key Responsibilities
  • Provide expert advice to customers on travel destinations, booking categories, and other options
  • Process bookings and enter them into the reservation system
  • Consult with customers to create complete bookings that meet their needs
  • Resolve customer concerns and questions in a timely and professional manner
Requirements
  • Excellent communication skills in both verbal and written form
  • German language skills in both verbal and written form
  • Additional languages are welcome
  • Strong global geography knowledge
  • Commercial education is preferred but not mandatory
What We Offer
  • Professional training with a 6-week course
  • Exciting and varied work at modern workstations
  • Exclusive and attractive products
  • Full-time work hours (Monday to Friday from 08:00 to 17:00)
How to Apply

If you are a motivated and dedicated individual with a passion for customer service, please submit your complete resume by email to our recruiting team at DG timework GmbH.

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