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App Experience Manager

vor 2 Monaten


Munich, Bayern, Deutschland Mytheresa Vollzeit

About Mytheresa

Mytheresa is a leading global digital luxury shopping platform, renowned for its unique digital experience. We cater to high-end luxury shoppers, offering exclusive products, content, and services.

Our Mission

We strive to provide the best shopping experience, leveraging cutting-edge technology and analytical platforms. Our team of passionate professionals from over 100 countries works tirelessly to drive innovation and excellence.

Job Summary

We are seeking a Junior App Experience Manager to join our App Experience team in Munich. As a key member of our team, you will be responsible for executing app communication campaigns, analyzing app performance, and collaborating with cross-functional teams to optimize user experience.

Key Responsibilities

  • Execute app communication campaigns, scheduling push notifications and in-app messages, monitoring performance, and optimizing segmentation to boost relevance.
  • Apply Customer Lifecycle marketing and develop campaigns to drive customer engagement.
  • Conduct continuous app performance analysis, reporting, and data analysis.
  • Identify market trends, oversee competitors' activities, and discover new opportunities.
  • Collaborate with cross-functional teams, including Product Management, Onsite Management, and Creative, to produce engaging content and optimize user experience.
  • Support app release and testing processes.

Requirements

  • Work experience in the e-commerce field, ideally in a mobile/app/digital marketing environment.
  • Strong analytical skills with an understanding of e-commerce KPIs.
  • Experience with A/B testing and performance analysis.
  • Technical knowledge in the field of App/Mobile Device (iOS and Android).
  • Ability to work independently and in a team environment.
  • Creative and proactive, with a keen eye for details.
  • Organized, with a strong capacity to take responsibility.
  • Excellent English language skills (written and spoken).

What We Offer

  • Up to 32 days of holiday, depending on the length of service, starting with 28 days.
  • Mobile office with up to 40% of your total contracted hours (job and position permitting).
  • 10 days/year of mobile office abroad in EU-countries (job and position permitting).
  • Language & e-learning courses.
  • Staff discount of up to 30%.
  • Company pension scheme.
  • Discounted membership for selected sports platforms & gyms.
  • Discounted travel card.
  • Access to LinkedIn Learning.
  • Individual support on mental health & well-being (e.g. compatibility work and family life).
  • Social Day.
  • Employee Share Purchase Plan.