Customer Service Representative

vor 4 Wochen


Grafenwöhr, Bayern, Deutschland Exchange Vollzeit
Job Description

As a Customer Experience Specialist in Firearms/Sporting Goods at the Exchange, you will be responsible for delivering exceptional guest experiences in our departments. You will support a strong commitment to world-class customer service and ensure an extraordinary shopping experience for our customers. You will be knowledgeable about our products and stay up-to-date on product information to provide customers with the best possible solutions.

Key Responsibilities:
  • Greet every customer with a smile and make eye contact to create a welcoming environment.
  • Listen to customer needs and ask follow-up questions to ensure you offer the right products that meet their specific needs.
  • Provide excellent customer service by being attentive, responsive, and knowledgeable about our products.
  • Operate a cash register or other sales-related equipment to process transactions accurately and efficiently.
  • Maintain a clean and organized store environment, including the Firearms Counter and Firearms Vault.
Requirements:
  • High school diploma or equivalent required.
  • Previous retail experience preferred.
  • Ability to learn and adapt to current technology needs.
  • Excellent communication and interpersonal skills.
  • Basic computer skills.
Benefits:
  • Competitive hourly rate.
  • Flexible scheduling.
  • Medical, dental, and life insurance.
  • 401(k) plan with employer match.
  • Opportunities for career growth and development.


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