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Customer Service Representative

vor 2 Monaten


Wuppertal, Nordrhein-Westfalen, Deutschland IP innovativ Personal GmbH Vollzeit
About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Service Agent for Energy Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities:
  • Provide top-notch customer service to clients via phone and email
  • Offer expert advice on energy options and services
  • Work closely with our sales team to identify new business opportunities
  • Collaborate with internal stakeholders to resolve customer complaints and issues
What We Offer:
  • A competitive hourly rate, with opportunities for overtime
  • Comprehensive training and development programs to enhance your skills and knowledge
  • A dynamic and supportive work environment
  • Opportunities for career advancement and professional growth
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • High school diploma or equivalent required; degree in a related field preferred