IT Project Manager

vor 2 Monaten

Ismaning, Bayern, Deutschland DATAGROUP München GmbH (i.), Siegburg Vollzeit
Job Description

Job Title: Junior IT Service Manager

Company: DATAGROUP München GmbH (i.), Siegburg

Job Summary

We are seeking a highly motivated and detail-oriented Junior IT Service Manager to join our team at DATAGROUP München GmbH (i.), Siegburg. As a Junior IT Service Manager, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Provide technical support and troubleshooting for IT-related issues
  • Collaborate with cross-functional teams to resolve customer complaints and issues
  • Develop and implement process improvements to enhance customer satisfaction
  • Conduct regular status updates and progress reports to management
  • Participate in training and development programs to enhance technical skills and knowledge
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 1-2 years of experience in IT service management or related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, please submit your application.

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