Customer Service Representative
vor 2 Wochen
**About Europcar Mobility Group Germany**
We are a leading provider of mobility solutions, shaping the future of transportation and travel. Our team is dedicated to delivering exceptional customer experiences and driving business growth.
**Key Responsibilities**
- Provide top-notch customer service and support to our clients, ensuring their needs are met and exceeded.
- Develop and maintain strong relationships with customers, understanding their requirements and preferences.
- Collaborate with our team to deliver vehicle rental services, sales of additional services, and administrative tasks such as vehicle scheduling and cash handling.
- Stay up-to-date with industry trends and developments, applying this knowledge to improve our services and offerings.
**Requirements**
- Strong customer service skills and a friendly demeanor, with the ability to work effectively in a fast-paced environment.
- Previous experience in sales, hospitality, or retail is a plus, but not required.
- Fluent in German and basic English skills, with the ability to communicate effectively with customers and colleagues.
- Team player with excellent communication skills, able to work collaboratively with others to achieve common goals.
- Valid driver's license, with a clean driving record.
**What We Offer**
- Competitive salary package with various bonuses and incentives.
- Uncapped performance-based sales incentives, recognizing and rewarding outstanding performance.
- 30 days of annual leave, providing time for relaxation and rejuvenation.
- Career growth opportunities, with a focus on developing and advancing our team members.
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