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Job Title: Retention Specialist Sales
About Us: Stericycle is a leading provider of compliance-based solutions that protect people and brands, promote health and well-being, and safeguard the environment.
Job Purpose: As a Retention Specialist Sales, you will be responsible for retaining customers who are at risk of canceling their services with Stericycle. You will work with cross-functional teams to provide satisfactory solutions to customers and retain business.
Key Responsibilities:
- Re-negotiate contracts with customers to retain their business.
- Utilize value-based sales skills to uncover customer needs and provide solutions.
- Manage cases assigned to you within prescribed service level expectations.
- Work with cross-functional teams to provide satisfactory solutions to customers.
- Proactively contact customers who are at risk of canceling their services.
Requirements:
- Education equivalent to a Bachelor's Degree in sales or marketing.
- Two or more years of telesales experience or equivalent in related work experience.
- Experience with customer relations and support, as well as leadership abilities.
Benefits: Stericycle offers a range of benefits, including health care, life insurance, and a 401(k) plan.
Our Promise: Stericycle is committed to attracting and retaining a diverse workforce and fostering a culture of belonging.
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