International Affairs Specialist

Vor 7 Tagen


Hamburg, Hamburg, Deutschland University of Europe for Applied Sciences Vollzeit
About the Role

We are seeking a highly organized and detail-oriented International Affairs Specialist to join our team at the University of Europe for Applied Sciences. As a key member of our International Affairs Team, you will play a vital role in supporting international students and staff, ensuring a seamless experience for all.

Key Responsibilities
  • Advise international students on study abroad programs, providing information and guidance through various channels, including workshops, one-on-one meetings, and online resources.
  • Collaborate with the International Affairs Team across all campus locations, coordinating with teaching, administrative, and service units to ensure effective communication and support.
  • Provide support for international students, including assistance with residence permits, registration, accommodation, and other related matters.
  • Offer information and advice to new students, supporting them throughout the application process and ensuring a smooth transition to our university.
  • Oversee and coordinate new student orientation, working closely with the International Affairs Senior to ensure a successful and engaging experience.
  • Coordinate and administer summer schools, language courses, and workshops for international student groups, ensuring a high-quality experience for all participants.
  • Issue and follow up on administrative documents, verifying and processing applications in a timely and efficient manner.
  • Support International Affairs operations, providing administrative assistance as needed.
  • Support students and answer questions on various service topics, ensuring a high level of customer satisfaction.
Requirements
  • Excellent organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Strong conflict resolution skills, with the ability to navigate complex situations and find effective solutions.
  • Excellent written and spoken language skills in German and English, with the ability to communicate effectively with students, staff, and external partners.
  • Ability to work in a fast-paced environment, with a high level of adaptability and flexibility.
  • Ability to work effectively in a multicultural environment, with a deep understanding of diverse perspectives and needs.
  • Knowledge of DAAD funding programs, such as Erasmus+ and Promos, is an asset.
  • Demonstrated skills in problem-solving and taking proactive action in addressing student problems.
  • Demonstrated organizational experience in running events, such as welcome days or new student orientation.
  • Excellent customer service skills, with a strong focus on delivering high-quality support and service.
  • Knowledge of residence law, including applying for residence permits, is an asset.
  • Completed vocational training or university degree, or relevant practical experience in higher education, particularly in the area of International Affairs.
  • Experience with university management systems, such as CampusNet, is desirable.
  • Experience abroad is advantageous.
What We Offer
  • Opportunity to work with a dynamic and international team, contributing to the success of our university.
  • 30 days of vacation, providing a healthy work-life balance.
  • Opportunities to participate in online collaboration courses, such as IBM Design Thinking.
  • Numerous campus events from the fields of art, culture, business, and science.
  • Opportunity to develop and implement new ideas and concepts, driving innovation and excellence.


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