Aktuelle Jobs im Zusammenhang mit Customer Support Team Lead - Berlin, Berlin - KoRo Handels GmbH
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Customer Support Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland KoRo Handels GmbH VollzeitYour RoleWe are seeking a highly skilled and empathetic Customer Support Manager to join our dynamic team at KoRo Handels GmbH. As a key member of our customer care team, you will be responsible for ensuring that our customers receive exceptional support and service.Your ResponsibilitiesProvide timely and effective support to customers via our ticket system...
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Customer Support Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland KoRo Handels GmbH VollzeitYour RoleWe are seeking a highly skilled and empathetic Customer Support Manager to join our dynamic team at KoRo Handels GmbH. As a key member of our customer care team, you will be responsible for ensuring that our customers receive exceptional support and service.Your ResponsibilitiesProvide timely and effective support to customers via our ticket system...
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Enterprise Support Team Lead
vor 3 Wochen
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Enterprise Support Team Lead
vor 3 Wochen
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Berlin, Berlin, Deutschland KNIME AG VollzeitAbout the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support and service.As a key member of our support team, you will be responsible for managing and resolving...
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Cloud Support Team Lead
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Enterprise Support Team Lead
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Enterprise Support Team Lead
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Customer Care Team Lead
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Berlin, Berlin, Deutschland sonnen VollzeitJoin our team at sonnen and be part of the energy revolution!We are looking for a highly motivated and experienced Customer Care Team Lead to join our team in Wildpoldsried, Germany. As a key member of our Customer Care team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive the highest...
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Customer Care Team Lead
vor 3 Wochen
Berlin, Berlin, Deutschland sonnen VollzeitJoin our team at sonnen and be part of the energy revolution!We are looking for a highly motivated and experienced Customer Care Team Lead to join our team in Wildpoldsried, Germany. As a key member of our Customer Care team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive the highest...
Customer Support Team Lead
vor 2 Monaten
We are seeking a highly skilled and experienced Customer Support Team Lead to join our team at KoRo Handels GmbH. As a key member of our customer care team, you will be responsible for ensuring that our customers receive exceptional support and service.
Key Responsibilities- Manage and resolve customer complaints and issues in a timely and professional manner
- Develop and implement effective customer support strategies to improve customer satisfaction and loyalty
- Collaborate with cross-functional teams to identify and address customer pain points and areas for improvement
- Provide training and guidance to customer support team members to ensure they have the necessary skills and knowledge to provide excellent customer service
- Monitor and analyze customer feedback and sentiment to inform business decisions and drive continuous improvement
- Proven experience in a customer support or customer service role, preferably in a fast-paced and dynamic environment
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Strong problem-solving and analytical skills, with the ability to think critically and creatively
- Ability to work in a team environment and contribute to a positive and supportive team culture
- Fluency in German (C1) and English (B2), with additional language skills a plus
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Flexible working hours and home office options
- A beautiful and modern office in Berlin Schöneberg, with easy access to public transportation