Aktuelle Jobs im Zusammenhang mit Customer Support Team Lead - Berlin, Berlin - KoRo Handels GmbH


  • Berlin, Berlin, Deutschland SAP Vollzeit

    About the RoleThis is a unique opportunity to lead a high-performing customer support team at SAP, a global leader in enterprise software solutions. As a Customer Support Manager, you will be responsible for guiding and developing a team of customer support professionals to deliver exceptional service to our customers.Key ResponsibilitiesLead a team of...


  • Berlin, Berlin, Deutschland SAP Vollzeit

    About the RoleThis is a unique opportunity to lead a high-performing customer support team at SAP, a global leader in enterprise software solutions. As a Customer Support Manager, you will be responsible for guiding and developing a team of customer support professionals to deliver exceptional service to our customers.Key ResponsibilitiesLead a team of...

  • Support Team Lead

    vor 1 Woche


    Berlin, Berlin, Deutschland Wolt Vollzeit

    Are you a seasoned Support professional looking to take on a leadership role? We're seeking a Support Team Lead to join our team in Germany.As a Support Team Lead, you will be responsible for leading our Support team during shifts, ensuring efficient operation and a great customer experience. You will also be responsible for solving issues the team needs...


  • Berlin, Berlin, Deutschland KNIME AG Vollzeit

    Job Title: Team Lead, Enterprise SupportKNIME is a rapidly growing international Enterprise Software company, and we're seeking a skilled Team Lead, Enterprise Support to join our team in Berlin or Konstanz.About the RoleWe're looking for a seasoned professional with a passion for customer support and a proven track record of driving team success. As a Team...


  • Berlin, Berlin, Deutschland KNIME AG Vollzeit

    Job Title: Team Lead, Enterprise SupportKNIME is a rapidly growing international Enterprise Software company, and we're seeking a skilled Team Lead, Enterprise Support to join our team in Berlin or Konstanz.About the RoleWe're looking for a seasoned professional with a passion for customer support and a proven track record of driving team success. As a Team...


  • Berlin, Berlin, Deutschland KoRo Handels GmbH Vollzeit

    Your RoleWe are seeking a highly skilled and empathetic Customer Support Manager to join our dynamic team at KoRo Handels GmbH. As a key member of our customer care team, you will be responsible for ensuring that our customers receive exceptional support and service.Your ResponsibilitiesProvide timely and effective support to customers via our ticket system...


  • Berlin, Berlin, Deutschland KoRo Handels GmbH Vollzeit

    Your RoleWe are seeking a highly skilled and empathetic Customer Support Manager to join our dynamic team at KoRo Handels GmbH. As a key member of our customer care team, you will be responsible for ensuring that our customers receive exceptional support and service.Your ResponsibilitiesProvide timely and effective support to customers via our ticket system...


  • Berlin, Berlin, Deutschland KNIME AG Vollzeit

    Job Title: Team Lead, Enterprise SupportWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support and service.About the RoleThe ideal candidate will have a strong...


  • Berlin, Berlin, Deutschland KNIME AG Vollzeit

    Job Title: Team Lead, Enterprise SupportWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support and service.About the RoleThe ideal candidate will have a strong...

  • Support Team Lead

    vor 3 Wochen


    Berlin, Berlin, Deutschland Wolt Vollzeit

    Are you a seasoned customer service professional looking to take on a leadership role? Do you have a passion for delivering exceptional service and inspiring your team to do the same? We're seeking a Support Shift Lead to join our team at Wolt, where you'll play a key role in leading our support team and driving customer satisfaction.Key...

  • Support Team Lead

    vor 3 Wochen


    Berlin, Berlin, Deutschland Wolt Vollzeit

    Are you a seasoned customer service professional looking to take on a leadership role? Do you have a passion for delivering exceptional service and inspiring your team to do the same? We're seeking a Support Shift Lead to join our team at Wolt, where you'll play a key role in leading our support team and driving customer satisfaction.Key...


  • Berlin, Berlin, Deutschland KNIME AG Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support and service.As a key member of our support team, you will be responsible for managing and resolving...


  • Berlin, Berlin, Deutschland KNIME AG Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support and service.As a key member of our support team, you will be responsible for managing and resolving...


  • Berlin, Berlin, Deutschland KNIME AG Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support.Key Responsibilities:Lead a team of support engineers to provide timely and effective support to...


  • Berlin, Berlin, Deutschland KNIME AG Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Team Lead to join our Enterprise Support team at KNIME AG. As a Team Lead, you will be responsible for leading a team of support engineers and ensuring that our customers receive exceptional support.Key Responsibilities:Lead a team of support engineers to provide timely and effective support to...


  • Berlin, Berlin, Deutschland IONOS SE Vollzeit

    Job DescriptionAs a Cloud Support Team Lead at IONOS, you will be part of a dynamic team that provides technical support to our international business customers. Your primary responsibility will be to ensure the quality of our technical support services, which includes incident management, service requests, and customer support. You will work closely with...


  • Berlin, Berlin, Deutschland KNIME AG Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Team Lead Enterprise Support to join our team at KNIME in Berlin or Konstanz.As a Team Lead Enterprise Support, you will be responsible for overseeing our worldwide customer support team, which currently provides support out of Austin, Texas, Hungary, and Germany.Our support team covers all...


  • Berlin, Berlin, Deutschland KNIME AG Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Team Lead Enterprise Support to join our team at KNIME in Berlin or Konstanz.As a Team Lead Enterprise Support, you will be responsible for overseeing our worldwide customer support team, which currently provides support out of Austin, Texas, Hungary, and Germany.Our support team covers all...


  • Berlin, Berlin, Deutschland sonnen Vollzeit

    Join our team at sonnen and be part of the energy revolution!We are looking for a highly motivated and experienced Customer Care Team Lead to join our team in Wildpoldsried, Germany. As a key member of our Customer Care team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive the highest...


  • Berlin, Berlin, Deutschland sonnen Vollzeit

    Join our team at sonnen and be part of the energy revolution!We are looking for a highly motivated and experienced Customer Care Team Lead to join our team in Wildpoldsried, Germany. As a key member of our Customer Care team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive the highest...

Customer Support Team Lead

vor 2 Monaten


Berlin, Berlin, Deutschland KoRo Handels GmbH Vollzeit
About the Role

We are seeking a highly skilled and experienced Customer Support Team Lead to join our team at KoRo Handels GmbH. As a key member of our customer care team, you will be responsible for ensuring that our customers receive exceptional support and service.

Key Responsibilities
  • Manage and resolve customer complaints and issues in a timely and professional manner
  • Develop and implement effective customer support strategies to improve customer satisfaction and loyalty
  • Collaborate with cross-functional teams to identify and address customer pain points and areas for improvement
  • Provide training and guidance to customer support team members to ensure they have the necessary skills and knowledge to provide excellent customer service
  • Monitor and analyze customer feedback and sentiment to inform business decisions and drive continuous improvement
Requirements
  • Proven experience in a customer support or customer service role, preferably in a fast-paced and dynamic environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Strong problem-solving and analytical skills, with the ability to think critically and creatively
  • Ability to work in a team environment and contribute to a positive and supportive team culture
  • Fluency in German (C1) and English (B2), with additional language skills a plus
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Flexible working hours and home office options
  • A beautiful and modern office in Berlin Schöneberg, with easy access to public transportation