Logistics Specialist for Claims Management
vor 4 Wochen
Are you seeking a rewarding and dynamic role within a reputable organization? With competitive compensation, flexibility, and engaging professional development opportunities? This position may be the ideal fit for you.
What You Can Expect from
This Employer:
- Competitive hourly wage up to €20.00
- Long-term employment prospects in a global setting
What persona service Offers:
- Monthly mobility allowance of €50, depending on the role
- Performance bonuses along with holiday and Christmas remuneration
- Complimentary tutoring services for your children via the Ubimaster learning platform
- Extensive shopping discounts with well-known brands through our corporate benefits program
- Exceptional personal support and regular performance feedback
- Various opportunities for professional development
Your Key Responsibilities:
- Managing customer complaints within the logistics domain and ensuring efficient resolution
- Assessing damages, determining the extent of loss, settling claims, and invoicing responsible parties (e.g., transport service providers)
- Advising relevant departments on complaint management and claims resolution
- Organizing, executing, and documenting complaint discussions in the customer management system
- Assisting in the preparation and analysis of complaint data using SAP, Excel, and Power BI
- Participating in projects and workshops aimed at enhancing complaint management processes
What We Expect from You:
- Completed education in logistics, business, or a related field, such as a forwarding agent
- Initial experience in complaint management within the logistics sector
- Proficient in MS Office, particularly Excel
- Practical knowledge of SAP systems
- Fluent in German with good written and spoken English skills
Take charge of your career path as you envision it - with our support. At persona service, you will discover the job that provides the autonomy you desire.
With numerous locations nationwide and over 55 years of expertise in human resources and labor, persona service stands as one of the leading personnel service providers in Germany. We offer a variety of positions, presenting ample opportunities for growth and advancement.
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