IT Support Specialist

vor 3 Monaten

Hannover, Niedersachsen, Deutschland TÜV NORD Service GmbH & Co. KG Vollzeit
Position Overview:

As an IT Support Specialist within TÜV NORD Service GmbH & Co. KG, you will play a crucial role in providing exceptional technical assistance to our employees. Your expertise will help ensure smooth IT operations and enhance user satisfaction.

What We Offer:
  • Flexible working hours with options for remote work or home office arrangements.
  • Comprehensive internal training programs aimed at developing future leaders.
  • An onboarding experience that includes a companywide networking event.
  • Additional perks such as retirement plans, childcare services, health initiatives, and more.
Key Responsibilities:
  • Deliver IT support to staff members across TÜV NORD GROUP.
  • Diagnose and resolve IT-related issues in both German and English.
  • Maintain and update the knowledge base and relevant documentation.
Qualifications:
  • A degree in Information Technology or a related discipline.
  • Proven experience in IT support and service desk environments.
  • Strong technical competencies in Windows, MS Office, hardware, and networking.
  • An analytical and solution-focused approach to problem-solving.
  • Familiarity with ITIL principles.
  • Excellent communication skills.

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