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User Experience Research Specialist

vor 3 Monaten

Frankfurt am Main, Hessen, Deutschland Bankpower GmbH Vollzeit
User Experience Research Specialist (gn)

Bankpower GmbH ist eine Joint Venture der Deutschen Bank und der ManpowerGroup, die seit 1998 erfolgreich Vakanzen in der Banken-, Finanz- und Versicherungsbranche besetzt. Wir sind bestens vernetzt und schaffen Verbindungen in dieser spezialisierten Branche. Profitieren Sie von unserem umfangreichen Netzwerk und entdecken Sie vielfältige Jobperspektiven.

Ihre Vorteile bei Bankpower GmbH:
  • Förderung einer ausgewogenen Work-Life-Balance
  • Flexible Homeoffice-Möglichkeiten
  • Wettbewerbsfähige Vergütung und attraktive Zusatzleistungen
  • Zugang zu internen und externen Schulungs- und Weiterbildungsmöglichkeiten
Ihre Aufgaben im Überblick:
  • Erforschung von Kundenbedürfnissen und Entwicklung herausragender Serviceangebote
  • Planung und Durchführung von User Research-Projekten
  • Durchführung von Nutzerinterviews, Erstellung von Umfragen und Durchführung von Usability-Tests
  • Analyse von Nutzerdaten, Ableitung von Erkenntnissen und Entwicklung von Handlungsempfehlungen
Das bringen Sie mit:
  • Abgeschlossenes Studium in Wirtschaftswissenschaften, Sozialwissenschaften oder einem vergleichbaren Bereich
  • Erste Erfahrungen in der Markt- und Kundenforschung sind wünschenswert
  • Idealerweise Kenntnisse in Statistik und Datenanalyse
  • Interesse und Erfahrung im Bereich Design Thinking
  • Freude am wissenschaftlichen Arbeiten und an der praktischen Anwendung
  • Sorgfältige und eigenständige Arbeitsweise
Ihr Weg zu uns:

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