User Success Specialist French

vor 4 Wochen


Frankfurt am Main, Hessen, Deutschland YAZIO Vollzeit

Job Title: User Success Specialist French

We're looking for an experienced User Success Specialist with excellent communication skills and a solution-oriented mindset. Your goal will be to accompany our users on their journey with YAZIO by helping them with any questions or problems they have along the way.

Your Mission:

  • Create the best possible YAZIO experience for our French and international users by resolving their questions and problems about the app and its features.
  • Be the link between YAZIO and our users and provide individual and solution-oriented support in writing across all points of customer contact, e.g. support tickets or app store reviews.
  • Help continuously improve the YAZIO app by learning about our users' needs and communicating them to stakeholders in the company.
  • Create and manage content for our Help Center.
  • Inform other departments about possible app bugs and technical problems.

Your Profile:

  • Excellent written communication skills in French and English.
  • Knowledge of another language (preferably Italian, Portuguese or Spanish) is a big plus.
  • Proactive and solution-oriented mindset.
  • You're tech-savvy and know your way around a smartphone.
  • Experience in a service-oriented position is a plus.
  • Interest in fitness and nutrition is a plus.
  • Available preferably 40 hours (per week).

Why us?

  • An exciting product with millions of users in over 150 countries, localized in 20 languages.
  • A remote-first culture, working 100% from home with options to join a co-working space or to work from abroad for several weeks.
  • An international team with English as our company language.
  • Access to state-of-the-art technical equipment (laptop, external monitor, etc.).
  • 30 days of paid vacation.
  • High-impact work environment with short decision-making processes.
  • A work culture characterized by focus and efficiency. We don't work overtime and, on the rare occasions this is necessary, you can take the additional hours off at another time.
  • Yearly company retreat and additional team events online and offline.

Requirements:

  • Excellent written communication skills in French and English.
  • Knowledge of another language (preferably Italian, Portuguese or Spanish) is a big plus.
  • Proactive and solution-oriented mindset.
  • You're tech-savvy and know your way around a smartphone.
  • Experience in a service-oriented position is a plus.
  • Interest in fitness and nutrition is a plus.
  • Available preferably 40 hours (per week).

How to apply:

  • Your CV.
  • A few lines or a short video explaining who you are and why you want to work at YAZIO.
  • Feel free to share something that shows us a little more about your work (e.g., your profile).


  • Frankfurt am Main, Hessen, Deutschland OVHcloud Vollzeit

    OverviewOvHcloud is a leading cloud provider offering a wide range of services to support businesses in their digital transformation. As an OvHcloud Cloud Customer Success Specialist, you will play a critical role in ensuring that our customers achieve their goals and get the most out of our solutions.Job DescriptionWe are seeking an experienced Cloud...


  • Frankfurt am Main, Hessen, Deutschland Veeva Systems Vollzeit

    We are seeking a skilled Employee Success Specialist to join our EMEA team in Germany, Austria, and Switzerland. As part of a global, multicultural team, you will be responsible for executing critical HR processes and services with a focus on operational excellence.Key Responsibilities:Act as the go-to HR resource and provide front-line support to teams in...


  • Frankfurt am Main, Hessen, Deutschland Nova Biomedical Vollzeit

    Nova Biomedical is seeking an IT System Administrator Infrastructure Specialist to act as a primary and 2nd Line IT Support person for all users in European subsidiaries. The ideal candidate will have a strong background in IT and network administration, with experience in Microsoft 365 and Microsoft Azure.Key Responsibilities:Client and Asset Management:...


  • Frankfurt am Main, Hessen, Deutschland Merz Therapeutics Vollzeit

    We are seeking a highly skilled Medical Platform Implementation Specialist to join our team at Merz Therapeutics.The ideal candidate will have experience in implementing and managing Veeva Vault Medical Suite, ensuring seamless integration with existing systems. In this role, you will work closely with the Medical Affairs team to define processes, workflows,...

  • Marketing Specialist

    vor 3 Wochen


    Frankfurt am Main, Hessen, Deutschland KPMG Vollzeit

    We are seeking a skilled Marketing Specialist to join our team and contribute to the success of our company.The successful candidate will be responsible for developing and implementing marketing strategies that align with our business goals.


  • Frankfurt am Main, Hessen, Deutschland Interxion Vollzeit

    Your RoleAs a Customer Success Specialist at Digital Realty, you will be part of our Customer Success Team in Frankfurt, supporting the Customer Success Manager to ensure the delivery of contractually agreed services to our clients. Your goal will be to increase customer understanding and develop continuous improvement programs focused on enhancing the...


  • Frankfurt am Main, Hessen, Deutschland iVE Vollzeit

    About the RoleWe are seeking a seasoned professional to drive the success of our customers in the financial services and digital assets market. As a Customer Success Manager, you will play a critical role in delivering our product and building strategic partnerships with our clients.Key ResponsibilitiesDevelop and execute expansion and adoption strategies to...


  • Frankfurt am Main, Hessen, Deutschland GoodHabitz Vollzeit

    Unlock Your Potential at GoodHabitzWelcome to GoodHabitz, a pioneering Ed-Tech company revolutionizing the way we learn. Our mission is to make education accessible, engaging, and fun for everyone. We achieve this by crafting unique training experiences available in 20 countries worldwide, all produced in-house at our GoodHabitz Studios. But we're not all...


  • Frankfurt am Main, Hessen, Deutschland YAZIO Vollzeit

    Unlock Your Potential as a Digital Growth Specialist at YAZIOWe are seeking an experienced Digital Growth Specialist to join our team in Germany, Italy, Spain, Portugal, or the U.K.About the RoleThis is a unique opportunity to scale digital campaigns, optimize marketing spend, drive growth, and profitability as a key member of our Performance Marketing...


  • Frankfurt am Main, Hessen, Deutschland Pictet & Cie Vollzeit

    The Pictet & Cie Group is seeking a Senior Market Infrastructure Specialist to strengthen market expertise and ensure regulatory compliance.About the RoleAs a Senior Market Infrastructure Specialist, you will act as a Subject Matter Expert (SME) to ensure compliance with relevant EU/UK Market Infrastructure regulations. You will support the implementation of...

  • Software Engineer

    vor 3 Wochen


    Frankfurt am Main, Hessen, Deutschland H. Ludendorff GmbH Vollzeit

    As a frontend specialist, you will be working on the user interface and user experience of our software applications. Your primary focus will be on creating visually appealing and user-friendly interfaces that meet the needs of our customers.Key responsibilities include designing and developing interactive web pages, creating responsive layouts, and ensuring...


  • Frankfurt am Main, Hessen, Deutschland Nova Biomedical Vollzeit

    About the Role:Nova Biomedical is seeking an experienced IT System Administrator to join our team as an IT Infrastructure Specialist. As a key member of our infrastructure support team, you will be responsible for providing technical expertise and support for all European subsidiaries. This includes resolving and coordinating issues related to local IT...


  • Frankfurt am Main, Hessen, Deutschland JLL Vollzeit

    We empower you to shape a brighter future in the real estate industry as a Digital Marketing Specialist at JLL.As a dynamic and innovative company, we combine world-class services, advisory, and technology to deliver exceptional results for our clients. Our team of experts is dedicated to hiring talented individuals like you who share our passion for...


  • Frankfurt am Main, Hessen, Deutschland Tallahassee Community College Vollzeit

    Major Responsibilities:The OPS Learning Specialist is a grant-funded position at Tallahassee Community College. The primary role of this position is to provide positive interactions with students regarding educational and career planning, success strategies, tutoring, and resources.Key Qualifications:Graduation from a standard high school or equivalent...


  • Frankfurt am Main, Hessen, Deutschland coty Vollzeit

    Community Management SpecialistCoty sucht einen erfahrenen Community Manager, der unsere Communities auf der DACH-Region betreut und sie weiterentwickelt. Als Senior Community Management Specialist bist du verantwortlich für die Steuerung, Betreuung und den Ausbau unserer COTY DACH Communities.Aufgaben und VerantwortlichkeitenFokus auf möglicher...


  • Frankfurt am Main, Hessen, Deutschland Coty Vollzeit

    Senior Community Management SpecialistWir suchen einen erfahrenen Community-Management-Spezialisten, der unsere COTY DACH Communities erfolgreich betreut und ausbaut.Die Rolle des Senior Community Management Specialist verantwortet in Abstimmung mit dem Vorgesetzten die Steuerung, Betreuung sowie den Ausbau der COTY DACH Communities und ist eine...


  • Frankfurt am Main, Hessen, Deutschland Interxion Vollzeit

    Your RoleAs a Technical Customer Success Specialist, you will provide technical consulting to the Customer Success team, ensuring a relief for operational departments in handling technical requests and customer subjects. You will also support the Incident Coordinator function within the local incident process.Your Key ResponsibilitiesProvide technical...


  • Frankfurt am Main, Hessen, Deutschland Tallahassee Community College Vollzeit

    Tallahassee Community College is currently seeking a skilled Learning Development Specialist to join their team. This grant funded position comes with an estimated salary of $35,000 - $45,000 per year.Job SummaryThe primary role of this position is to provide exceptional interactions with students regarding educational and career planning, success...


  • Frankfurt am Main, Hessen, Deutschland 1xINTERNET GmbH Vollzeit

    Key ResponsibilitiesOversee client projects, propose new initiatives, create offers, and manage budgets to drive business growth and client satisfaction.Ensure client satisfaction, handle escalations, and drive customer success through proactive communication and issue resolution.Identify and acquire new clients through proactive research, outreach, and...


  • Frankfurt am Main, Hessen, Deutschland Natixis Pfandbriefbank AG Vollzeit

    Poste et missionsYou will work within Natixis Pfandbriefbank AG, Germany.Key ResponsibilitiesAnalysis of loan and security documentation (commercial, German, English, French) + land registry (Germany, France, UK, Italy, Spain)Data input in TXS cover pool system (security, land registry, loan data)Production of reports (external and internal) regarding cover...