Automotive Customer Support Specialist
vor 4 Wochen
Are you ready to take on a rewarding role in customer support?
DG timework GmbH is on the lookout for a Customer Support Specialist (m/f/d) in the Automotive Sector. If you possess outstanding communication abilities and have a passion for helping clients, this position may be an excellent fit for you.
Key Responsibilities:- Deliver exceptional support for an automotive brand
- Address inquiries related to vehicles, deliveries, dealerships, and warranty services
- Manage written requests through online forms, email, and postal mail
- Field incoming calls and conduct follow-up calls
- Accurately document information in relevant systems
- Leverage customer relationship management tools and databases
- Demonstrate excellent written and verbal communication skills in German
- Exhibit a strong customer service mindset and empathy
- Effectively resolve intricate customer concerns with patience
- Maintain flexible availability from Monday to Friday
- An engaging role within a supportive team atmosphere
- Thorough training to ensure your success
- Opportunities for career advancement within the automotive sector
- A contemporary work environment with adaptable hours
- Diverse options for personal and professional growth
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