Operations & Campaign Manager (m/f/d) - Digital Marketing Expert

vor 1 Woche

Bad Arolsen, Hessen, Deutschland VEACT GmbH Vollzeit
About the Role

We are seeking a highly skilled Operations & Campaign Manager (m/f/d) to join our team at VEACT GmbH. As a key member of our operations team, you will play a crucial role in supporting our marketing efforts and driving business growth.

Key Responsibilities
  • Operational Excellence: Ensure seamless execution of operational processes across departments, functions, and time zones.
  • Customer Engagement: Handle individual customer inquiries related to data-driven marketing, providing timely and effective solutions.
  • Campaign Management: Oversee and automate marketing and advertising campaigns through our marketing cloud platform.
  • Data Analysis: Create insightful reports using various tools and maintain data integrity within our CRM system.
  • Operational Efficiency: Streamline administrative tasks in account management and dealer operations, ensuring optimal performance.
  • Project Support: Assist in various projects and analyses across aftersales marketing domains.
  • Team Collaboration: Coordinate and work closely with our work students in the dealer support team (optional).
Requirements
  • Education: Bachelor's degree in Business Administration, Economics, Digital Business, Marketing, or related field; or equivalent professional experience.
  • Language Skills: Fluent German and excellent English language skills.
  • Experience: First-hand experience in the automotive industry and/or marketing is highly desirable.
  • Interests: Strong interest in automotive, digitalization, big data, and marketing.
  • Work Style: Structured, self-motivated, and solution-oriented work approach with high team and customer orientation.
  • Adaptability: Willingness to quickly adapt to new systems and tasks, taking ownership of their implementation.
  • Soft Skills: Self-confidence, proactivity in human interactions, and high social competence.
About VEACT GmbH

Founded in 2010, VEACT develops and distributes a software-based platform for digitalizing marketing processes in the automotive industry. Our self-learning technology and broad automotive expertise enable us to support customers in making marketing and sales processes more efficient through data. We condense all available data sources into customer profiles, processing this information qualitatively to create individual customer profiles and recommendations for action (predictive customer intelligence).

Car dealerships and manufacturers benefit from lower process costs, improved customer loyalty, and higher sales. VEACT has achieved c.€15 million in revenue and c.100 FTE, establishing itself as a scaleup within the automotive software ecosystem and the secret weapon behind some of the world's biggest car dealerships and OEMs. The market, demand, and potential look fantastic. In Europe, 380,000 car dealerships and repair shops generate a turnover of €170 billion in aftersales.

We are embarking on a European scaling journey, seeking to expand our footprint to enhance our growth trajectory.

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