Client Services Director
vor 9 Stunden
The Client Services Manager plays a pivotal role in leading a team of recruiters to deliver exceptional service to clients across multiple accounts, fostering strong relationships with key stakeholders to achieve partnership goals.
Key Responsibilities- Lead a high-performing team to provide top-notch services that exceed client expectations
- Set clear performance standards and goals for the team, assessing progress and addressing gaps proactively
- Provide leadership and coaching to direct reports, establishing regular communications through 1-1 meetings and team meetings
- Complete performance management processes, including providing feedback and addressing gaps
- Partner with internal Cielo teams and client leaders to ensure successful client onboarding
- Develop and implement recruiting metrics and analytics to drive decision-making
- Manage programs, events, and campaigns to build candidate pipelines and drive recruiting strategies
- Strong stakeholder management background
- Experience as a CSM or relevant leadership experience
- Exposure to various recruitment technologies, including ATS and social media tools
- Strong proficiency in Microsoft Office Suite
We believe in empowering our employees to grow and succeed. Join us in shaping the future of recruitment and talent acquisition.
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