Aktuelle Jobs im Zusammenhang mit IT Service Delivery Lead - Dortmund, Nordrhein-Westfalen - SIGNAL IDUNA
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IT-Controlling Lead
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Burgerme Delivery Expert
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Microsoft Power Platform Technical Lead
vor 4 Wochen
Dortmund, Nordrhein-Westfalen, Deutschland HCLTech Germany VollzeitMicrosoft Power Platform Tech LeadWe are HCLTech, a global technology company with a strong presence in Germany, and we're looking for a talented Microsoft Power Platform Tech Lead to join our team. As a Tech Lead, you will play a key role in driving the adoption of Microsoft Power Platform across our organization, leveraging your expertise to design and...
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Microsoft Power Platform Technical Lead
vor 4 Wochen
Dortmund, Nordrhein-Westfalen, Deutschland HCLTech Germany VollzeitMicrosoft Power Platform Tech LeadWe are HCLTech, a global technology company with a strong presence in Germany, and we're looking for a talented Microsoft Power Platform Tech Lead to join our team. As a Tech Lead, you will play a key role in driving the adoption of Microsoft Power Platform across our organization, leveraging your expertise to design and...
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Microsoft Power Platform Technical Lead
vor 4 Wochen
Dortmund, Nordrhein-Westfalen, Deutschland HCLTech Germany VollzeitMicrosoft Power Platform Tech LeadWe are HCLTech, a global technology company with a strong presence in Germany, and we're looking for a talented Microsoft Power Platform Tech Lead to join our team. As a Tech Lead, you will play a key role in driving the adoption of Microsoft Power Platform across our organization, leveraging your expertise to design and...
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IT Service Manager
vor 3 Wochen
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IT Service Delivery Lead
vor 2 Monaten
SIGNAL IDUNA is seeking a highly motivated and experienced IT Service Delivery Manager to join our team in Hamburg or Dortmund. In this role, you will play a crucial part in ensuring the seamless delivery of IT services to our financial subsidiaries.
As the central point of contact between IT departments and subsidiaries, you will be responsible for managing service requests, resolving issues, and conducting regular service reviews. Your expertise in service delivery, partner management, and consulting will be essential in optimizing processes and maintaining high-quality service standards.
Your Responsibilities:
- Act as the primary liaison between IT teams and financial subsidiaries, addressing inquiries and managing change requests related to IT services.
- Oversee the resolution of service-related issues, ensuring timely and effective responses to meet subsidiary needs.
- Conduct comprehensive service reviews to assess performance, identify areas for improvement, and ensure compliance with agreed-upon service levels.
- Collaborate with internal teams and external partners to implement process improvements and enhance the overall efficiency of IT service delivery.
- Maintain strong relationships with subsidiaries, providing ongoing support and guidance on IT services and initiatives.
Your Profile:
- Possess a Bachelor's degree in (Business) Informatics or a related field.
- Have several years of proven experience in the IT industry, with a strong focus on service delivery and partner management.
- Demonstrate exceptional consulting skills, problem-solving abilities, and a customer-centric approach.
- Possess a deep understanding of regulatory requirements within the financial sector.
- Exhibit excellent communication and presentation skills in both German and English.
- Be highly adaptable, collaborative, and thrive in a dynamic work environment.
