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Customer Service Representative with German Language Skills

vor 2 Monaten


Wiesbaden, Hessen, Deutschland CSC Global Vollzeit
About the Role

CSC Global is a leading provider of global business solutions, and we are seeking a highly skilled Customer Service Representative to join our team.

Key Responsibilities
  • Provide exceptional customer service to internal and external clients, ensuring timely and effective resolution of service issues.
  • Manage a portfolio of digital assets, including domain names, trademarks, and brand protection services, to help protect and secure clients' global internet brands.
  • Collaborate with Service Support teams to complete internal and external customer orders, ensuring seamless delivery of services.
  • Conduct research and analysis of customer data to identify trends and areas for improvement.
  • Deliver online demonstrations to clients and sales staff, showcasing the value of our services.
Requirements
  • Fluency in English and German languages.
  • Experience in a similar customer service-oriented role, with a strong focus on problem-solving and communication skills.
  • Proficiency in Microsoft Office, including MS Excel, Word, and Outlook.
About CSC Global

CSC Global is a global business solutions provider, serving over 180,000 businesses worldwide. We offer a comprehensive benefits package, including annual leave, tuition reimbursement, employee referral bonuses, and more. Our employees are eligible for success-sharing, bonus, or commission plans based on role and individual performance.