Customer Service Representative

vor 3 Wochen

Munich, Bayern, Deutschland DAK-Gesundheit Vollzeit

Our customer service team is the face of DAK Health, providing expert advice and support to policyholders nationwide. In addition to providing assistance, the team organizes regional initiatives to engage with existing customers and collaborate with the sales team.

We are seeking temporary Customer Service Assistants to join our team in the South Bavaria region. As a key member of our service center, you will be responsible for:

  • Responding to online support requests, including password resets, app code assistance, and error message support
  • Processing administrative tasks, such as mail items and document requests
  • Providing telephone support to customers
  • Documenting customer interactions

To succeed in this role, you will need:

  • A quick grasp of customer service principles and the ability to work independently
  • Reliability, dedication, and a strong willingness to learn
  • A commercial or equivalent education would be beneficial

As a valued member of our team, you will enjoy:

  • Good working conditions and flexible working hours
  • Attractive pay and benefits

We are committed to providing a supportive and inclusive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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