Customer Service Representative
vor 2 Wochen
We are seeking a skilled Customer Service Representative to join our team at Younivers, a leading company in the automotive sector. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
About the Company:Younivers is a dynamic and innovative company that specializes in providing essential services to the automotive industry. Our mission is to deliver high-quality solutions that meet the evolving needs of our clients.
Your Responsibilities:- Manage a dedicated customer base and provide personalized support to ensure customer satisfaction
- Advise clients on products and services that meet their needs
- Act as the primary point of contact for customer inquiries and concerns
- Handle customer interactions via various channels, including phone, email, and chat
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Perform administrative tasks, such as data maintenance and order processing
- Completed commercial apprenticeship or experience in fleet management, leasing, or car rental
- Strong customer service and communication skills
- Ability to work independently and as part of a team
- Structured and solution-oriented work ethic
- Effective communication and interpersonal skills
- Permanent contract with opportunities for growth and development
- Personalized support from our HR team
- Engaging work environment with a dynamic team
- Collaborative and open communication
- Development and growth opportunities in a forward-thinking company
If you are a motivated and customer-focused individual who is passionate about the automotive industry, we encourage you to apply for this exciting opportunity.
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