Group Leader Customer Service and Global SAP Key User

vor 1 Woche

Hamburg, Hamburg, Deutschland Pfannenberg Group Holding Vollzeit
About the Role

We are seeking a highly skilled and experienced Group Leader to join our Customer Service team at Pfannenberg Group Holding. As a Group Leader, you will be responsible for leading a team of 7 employees and providing guidance, development, and coaching to ensure their success.

Key Responsibilities
  • Team Leadership: Provide strategic direction, guidance, and support to your team to achieve business objectives.
  • Sales Process Projects: Lead the design and implementation of sales process projects to drive business growth and improvement.
  • SAP S/4Hana Implementation: Collaborate with the SAP project team to ensure a smooth implementation of SAP S/4Hana in the Sales department.
  • SAP Sales Module Management: Oversee the management and optimization of SAP Sales modules and processes to ensure efficiency and effectiveness.
  • Key User Support: Provide training, support, and guidance to local SAP Key Users to ensure they have the necessary skills and knowledge to perform their roles.
  • Business Partnership: Foster strong relationships with the Sales department and IT organization to ensure seamless communication and collaboration.
  • Operational Excellence: Ensure the efficient operation of Customer Service processes and identify opportunities for improvement.
  • Process Improvement: Develop and implement initiatives to drive process efficiency and continuous improvement.
  • Team Collaboration: Work closely with the Sales team to ensure effective collaboration and support.
About You
  • Education: Bachelor's degree in Business Administration, Economics, or a related field.
  • Experience: Minimum 3 years of experience in sales and leadership roles, with a proven track record of success.
  • SAP Experience: Strong experience with SAP systems, including sales and customer service modules.
  • Skills: Excellent communication, leadership, and problem-solving skills, with the ability to work in a fast-paced environment.
  • Language Skills: Fluency in German and English, with excellent written and verbal communication skills.
About Us

Pfannenberg Group Holding is a leading global company in the field of industrial technology. We offer a dynamic and challenging work environment, with opportunities for professional growth and development.

We are committed to providing our employees with a comprehensive benefits package, including a competitive salary, flexible working hours, and opportunities for training and development.

Join our team and be part of a company that values innovation, teamwork, and customer satisfaction.

  • Customer Service Team Leader and SAP Global Key User

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland Pfannenberg Group Holding Vollzeit

    Position OverviewWe are seeking a dedicated and skilled Customer Service Team Leader who will also serve as a Global SAP Key User. This role is ideal for an individual with extensive experience in customer service and a strong background in SAP systems.Key ResponsibilitiesManage, mentor, and develop a team of 7 professionalsProvide expertise and support...

  • Customer Service Team Leader and SAP Global Key User

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland Pfannenberg Group Holding Vollzeit

    Role OverviewWe are seeking a dedicated and skilled Customer Service Team Leader who will also act as a Global SAP Key User. This position is ideal for an individual with strong leadership capabilities and a solid background in customer service and SAP systems.Key ResponsibilitiesManage, mentor, and develop a team of 7 professionalsFacilitate the...

  • Customer Service Team Leader and SAP Key User

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland Pfannenberg Group Holding Vollzeit

    Position OverviewWe are seeking a dedicated and skilled Customer Service Team Leader who will also serve as a Global SAP Key User. This role is ideal for an individual with a strong background in customer service and SAP systems, looking to make a significant impact within our organization.Key ResponsibilitiesManage, mentor, and develop a team of 7 customer...

  • Customer Service Team Leader and SAP Key User

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland Pfannenberg Group Holding Vollzeit

    Position OverviewWe are seeking a dedicated and skilled Customer Service Team Leader who will also serve as a Global SAP Key User. This role is ideal for an individual with a strong background in customer service and a comprehensive understanding of SAP systems.Key ResponsibilitiesManage, mentor, and develop a team of 7 customer service professionalsOffer...

  • SAP Key User and Customer Service Group Manager

    Vor 7 Tagen

    Hamburg, Hamburg, Deutschland Pfannenberg Group Holding Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Group Leader to join our Customer Service team at Pfannenberg Group Holding. As a Group Leader, you will be responsible for leading a team of 7 employees and providing guidance, development, and coaching to ensure their success.Key ResponsibilitiesTeam Leadership: Lead and manage a team of...

  • SAP Key User and Customer Service Group Manager

    Vor 5 Tagen

    Hamburg, Hamburg, Deutschland Pfannenberg Group Holding Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Group Leader to join our Customer Service team at Pfannenberg Group Holding. As a Group Leader, you will be responsible for leading a team of 7 employees and providing guidance, development, and coaching to ensure their success.Key ResponsibilitiesTeam Leadership: Lead and manage a team of...

  • Customer Service and SAP Key User Team Lead

    Vor 7 Tagen

    Hamburg, Hamburg, Deutschland Pfannenberg Group Holding Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Group Leader to join our Customer Service team at Pfannenberg Group Holding. As a Group Leader, you will be responsible for leading a team of 7 employees and providing guidance, development, and coaching to ensure their success.Key ResponsibilitiesTeam Leadership: Lead and manage a team of...

  • Customer Service and SAP Key User Team Lead

    Vor 5 Tagen

    Hamburg, Hamburg, Deutschland Pfannenberg Group Holding Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Group Leader to join our Customer Service team at Pfannenberg Group Holding. As a Group Leader, you will be responsible for leading a team of 7 employees and providing guidance, development, and coaching to ensure their success.Key ResponsibilitiesTeam Leadership: Lead and manage a team of...

  • Head of Customer Service and SAP Key User

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland Pfannenberg Group Holding Vollzeit

    Position OverviewWe are seeking a dedicated and skilled Customer Service Team Leader who will also serve as a Global SAP Key User. This role is ideal for individuals with a strong background in customer service and SAP systems, looking to make a significant impact within our organization.Key ResponsibilitiesManage, mentor, and develop a team of 7...

  • SAP Inhouse Consultant

    vor 49 Minuten

    Hamburg, Hamburg, Deutschland Nordex Group Vollzeit

    Job Title: SAP Inhouse Consultant - Customer Service ExpertAbout the Role:We are seeking an experienced SAP Inhouse Consultant to join our team at Nordex Group. As a key member of our global business process team, you will be responsible for designing and implementing SAP S/4 HANA solutions to support our customer service operations.Your Key...

  • SAP Inhouse Consultant

    vor 47 Minuten

    Hamburg, Hamburg, Deutschland Nordex Group Vollzeit

    Job Title: SAP Inhouse Consultant - Customer Service ExpertAbout the Role:We are seeking an experienced SAP Inhouse Consultant to join our team at Nordex Group. As a key member of our global business process team, you will be responsible for designing and implementing SAP S/4 HANA solutions to support our customer service operations.Your Key...

  • Leiter Kundenservice und SAP Global Key User

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland Pfannenberg Group Vollzeit

    Leiter Kundenservice und SAP Global Key User (m/w/d)Leiter Kundenservice und SAP Global Key User (m/w/d)Vollzeit Mit Führungsverantwortung Die Pfannenberg-Gruppe ist ein international agierendes Unternehmen in der Elektrotechnik. Wir entwickeln, produzieren und vertreiben hochwertige technische Produkte. Unser Fokus liegt auf Klimatisierung,...

  • Logistics Process Engineer

    vor 4 Wochen

    Hamburg, Hamburg, Deutschland Pfannenberg Group Vollzeit

    Logistics Process Engineer & SAP Global Key User (m/f/d) Full-time Location: Hamburg, Germany With professional experience About Pfannenberg Group: The Pfannenberg Group is a globally operating industrial enterprise in the electrical engineering sector. We specialize in climate control and equipment for control cabinets, process cooling, and signaling...

  • Global SAP Key User

    Vor 5 Tagen

    Hamburg, Hamburg, Deutschland HELM AG Vollzeit

    Überblick: Wir suchen einen erfahrenen Global SAP Key User, der unsere Corporate Finance-Abteilung bei der Implementierung und Optimierung von SAP-Systemen unterstützt. Aufgaben: Führung in der Key-User-Community Finance und Schnittstelle zu SAP gPO Finance und anderen Stakeholdern. Definition von Systemanforderungen auf der Grundlage der...

  • Global SAP Key User

    Vor 7 Tagen

    Hamburg, Hamburg, Deutschland HELM AG Vollzeit

    Überblick: Wir suchen einen erfahrenen Global SAP Key User, der unsere Corporate Finance-Abteilung bei der Implementierung und Optimierung von SAP-Systemen unterstützt. Aufgaben: Führung in der Key-User-Community Finance und Schnittstelle zu SAP gPO Finance und anderen Stakeholdern. Definition von Systemanforderungen auf der Grundlage der...

  • SAP Inhouse Consultant Customer Service CS Expert

    Vor 3 Tagen

    Hamburg, Hamburg, Deutschland Nordex Group Vollzeit

    About the Role:Nordex Group is seeking a highly skilled SAP Inhouse Consultant Customer Service CS to join our team. As a key member of our organization, you will play a crucial role in building up our global business processes based on a state-of-the-art ERP S/4 HANA system landscape.Key Responsibilities:Design and implement solutions in close coordination...

  • SAP Inhouse Consultant Customer Service CS Expert

    Vor 3 Tagen

    Hamburg, Hamburg, Deutschland Nordex Group Vollzeit

    About the Role:Nordex Group is seeking a highly skilled SAP Inhouse Consultant Customer Service CS to join our team. As a key member of our organization, you will play a crucial role in building up our global business processes based on a state-of-the-art ERP S/4 HANA system landscape.Key Responsibilities:Design and implement solutions in close coordination...

  • Customer Success Manager

    vor 1 Woche

    Hamburg, Hamburg, Deutschland SAP Vollzeit

    About SAPSAP is a leading provider of enterprise software solutions, helping organizations run better by enabling them to connect global industries, people, and platforms. Our mission is to empower businesses to innovate and succeed in an ever-changing world.Job SummaryWe are seeking a highly motivated and experienced Virtual Customer Success Partner to join...

  • Customer Success Manager

    Vor 6 Tagen

    Hamburg, Hamburg, Deutschland SAP Vollzeit

    About SAPSAP is a leading provider of enterprise software solutions, helping organizations run better by enabling them to connect global industries, people, and platforms. Our mission is to empower businesses to innovate and succeed in an ever-changing world.Job SummaryWe are seeking a highly motivated and experienced Virtual Customer Success Partner to join...

  • Group Lead Upgrade Sales

    vor 1 Woche

    Hamburg, Hamburg, Deutschland Nordex Group Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Group Lead Upgrade Sales to join our Nordex Service team. As a key member of our Aftersales team, you will play a crucial role in driving the global aftersales growth plan of the Nordex Group.Your Key ResponsibilitiesLead a team of Technical Sales Specialists to achieve sales targets and drive...