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Client Operations Manager
vor 3 Monaten
Company: All for One Group SE
Key Responsibilities:
- Act as the primary liaison for our clients, addressing all operational inquiries and concerns.
- Oversee intricate modifications and minor projects for our established clientele.
- Guarantee adherence to operational standards and service level agreements (SLAs) through systematic evaluations of incidents, service requests, and modifications.
- Spot opportunities for enhancements as part of our ongoing improvement initiatives.
- Uphold established protocols and operational guidelines.
- Manage escalated operational issues effectively.
- Configure client systems as required to meet their specific needs.
Qualifications:
We seek a detail-oriented professional with a strong background in service delivery and client management. Your expertise will be pivotal in ensuring our clients receive the highest level of service and support.
