Aktuelle Jobs im Zusammenhang mit Customer Success Specialist - Munich, Bayern - rapitag GmbH
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Customer Success Specialist
vor 1 Monat
Munich, Bayern, Deutschland rapitag GmbH VollzeitYour MissionWe are seeking a highly motivated and results-driven Customer Success Specialist to join our team at rapitag GmbH. As a key member of our customer success team, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their success with our retail technology solutions.Your ProfileFluency in German and...
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Customer Success Specialist
vor 1 Monat
Munich, Bayern, Deutschland rapitag GmbH VollzeitYour MissionWe are seeking a highly motivated and results-driven Customer Success Specialist to join our team at rapitag GmbH. As a key member of our customer success team, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their success with our retail technology solutions.Your ProfileFluency in German and...
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Werkstudent Customer Success
vor 4 Wochen
Munich, Bayern, Deutschland Crafthunt GmbH Vollzeit{"h1": "Customer Success Specialist im Bauwesen", "h2": "Aufgaben", "ul": ["Kundenbetreuung und -beratung", "Identifizierung von Kundenbedürfnissen und Lösung von Problemen", "Selbständige Unterstützung des Teams bei der Onboarding-Phase neuer Kunden", "Sammeln von Kundenfeedback zur Verbesserung unserer Plattform", "Allgemeine administrative Aufgaben im...
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Werkstudent Customer Success
vor 4 Wochen
Munich, Bayern, Deutschland Crafthunt GmbH Vollzeit{"h1": "Customer Success Specialist im Bauwesen", "h2": "Aufgaben", "ul": ["Kundenbetreuung und -beratung", "Identifizierung von Kundenbedürfnissen und Lösung von Problemen", "Selbständige Unterstützung des Teams bei der Onboarding-Phase neuer Kunden", "Sammeln von Kundenfeedback zur Verbesserung unserer Plattform", "Allgemeine administrative Aufgaben im...
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Customer Success Specialist
vor 4 Wochen
Munich, Bayern, Deutschland MotorK VollzeitAbout the RoleMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. We empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, offering the best digital customer experience.We are on a fast and ambitious trajectory, serving 90% of the automotive...
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Customer Success Specialist
vor 4 Wochen
Munich, Bayern, Deutschland MotorK VollzeitAbout the RoleMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. We empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, offering the best digital customer experience.We are on a fast and ambitious trajectory, serving 90% of the automotive...
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Customer Success Specialist
vor 4 Wochen
Munich, Bayern, Deutschland MotorK VollzeitAbout the RoleMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. We empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, offering the best digital customer experience.We are on a fast and ambitious trajectory, serving 90% of the automotive...
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Customer Success Specialist
vor 4 Wochen
Munich, Bayern, Deutschland MotorK VollzeitAbout the RoleMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. We empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, offering the best digital customer experience.We are on a fast and ambitious trajectory, serving 90% of the automotive...
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Customer Success Specialist
vor 3 Wochen
Munich, Bayern, Deutschland MotorK VollzeitAbout the RoleMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. We empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, offering the best digital customer experience.We are on a fast and ambitious trajectory, serving 90% of the automotive...
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Customer Success Specialist
vor 3 Wochen
Munich, Bayern, Deutschland MotorK VollzeitAbout the RoleMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. We empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, offering the best digital customer experience.We are on a fast and ambitious trajectory, serving 90% of the automotive...
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Customer Success Specialist
vor 2 Wochen
Munich, Bayern, Deutschland SOFICO VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Consultant to join our team at Sofico. As a Customer Success Consultant, you will be responsible for delivering solutions to our customers and ensuring their success with our ERP software, Miles.Key ResponsibilitiesProvide exceptional customer service and support to our customers.Work closely...
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Customer Success Specialist
vor 2 Monaten
Munich, Bayern, Deutschland MotorK VollzeitAbout MotorKMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. Our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, offering the best digital customer experience.We are on a fast and ambitious trajectory, serving 90% of the automotive...
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Customer Success Specialist
vor 2 Monaten
Munich, Bayern, Deutschland MotorK VollzeitAbout MotorKMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. Our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, offering the best digital customer experience.We are on a fast and ambitious trajectory, serving 90% of the automotive...
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Customer Success Specialist
vor 2 Wochen
Munich, Bayern, Deutschland MotorK VollzeitAbout MotorKMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. Our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, offering the best digital customer experience.The RoleWe are seeking a talented Customer Success Specialist to join...
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Customer Success Specialist
vor 1 Monat
Munich, Bayern, Deutschland MotorK VollzeitAbout the RoleMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. We empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, offering the best digital customer experience.We are on a fast and ambitious trajectory, serving 90% of the automotive...
-
Customer Success Specialist
vor 1 Monat
Munich, Bayern, Deutschland MotorK VollzeitAbout the RoleMotorK is a leading sales and marketing technology company in Europe, specializing in the automotive sector. We empower manufacturers and dealerships to sell more with innovative, cloud-based products and services, offering the best digital customer experience.We are on a fast and ambitious trajectory, serving 90% of the automotive...
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Customer Success Specialist
vor 3 Wochen
Munich, Bayern, Deutschland rapitag GmbH VollzeitYour MissionAs a Customer Success Intern at rapitag GmbH, you will play a crucial role in shaping the future of retail technology. Your primary objective will be to develop and maintain strong, strategic relationships with key stakeholders at client organizations, ensuring that our solutions align with their business goals.You will lead the onboarding...
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Customer Success Specialist
vor 3 Wochen
Munich, Bayern, Deutschland rapitag GmbH VollzeitYour MissionAs a Customer Success Intern at rapitag GmbH, you will play a crucial role in shaping the future of retail technology. Your primary objective will be to develop and maintain strong, strategic relationships with key stakeholders at client organizations, ensuring that our solutions align with their business goals.You will lead the onboarding...
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Customer Success Specialist
vor 4 Wochen
Munich, Bayern, Deutschland SOFICO VollzeitAbout the RoleWe are seeking a highly skilled and motivated Customer Success Consultant to join our team at Sofico. As a key member of our customer-facing unit, you will be responsible for delivering solutions to our customers and ensuring their success with our ERP software, Miles.Key ResponsibilitiesProvide exceptional customer support and resolve issues...
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Customer Success Specialist
vor 4 Wochen
Munich, Bayern, Deutschland SOFICO VollzeitAbout the RoleWe are seeking a highly skilled and motivated Customer Success Consultant to join our team at Sofico. As a key member of our customer-facing unit, you will be responsible for delivering solutions to our customers and ensuring their success with our ERP software, Miles.Key ResponsibilitiesProvide exceptional customer support and resolve issues...
Customer Success Specialist
vor 2 Monaten
We are seeking a highly motivated and experienced Customer Success Specialist to join our team at rapitag GmbH. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success with our retail technology solutions.
Key Responsibilities- Strategic Relationship Building: Develop and maintain strategic relationships with key stakeholders at client organizations to understand their business goals and ensure our solutions align with their objectives.
- Customer Onboarding and Training: Lead the onboarding process for new customers, providing in-depth training sessions to ensure a seamless integration and successful adoption of our technology.
- Data Analysis and Insights: Utilize customer usage data to identify trends, measure key performance indicators, and provide actionable insights to both customers and internal teams.
- Customer Advocacy: Act as the voice of the customer within our organization, advocating for their needs and collaborating with internal teams to prioritize and address customer concerns or feature requests.
- Renewal Management: Work closely with our sales team to manage customer renewals and expansions, ensuring timely communication with customers regarding contract renewals, upsell opportunities, and additional services.
- Issue Resolution: Proactively identify and address customer issues or concerns, working closely with technical support and product teams to find prompt and effective solutions.
- Fluency in German and English: Strong proficiency in both languages, with the ability to communicate effectively and build relationships with customers in a bilingual environment.
- Customer Success Experience: Preferably first experience in a customer success or account management role, preferably in the technology or SaaS industry.
- Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate complex concepts clearly and concisely.
- Analytical Skills: Strong analytical mindset, with the ability to interpret customer data and draw meaningful insights to inform decision-making.
- Adaptability: Ability to thrive in a fast-paced and dynamic environment, adapting to changing priorities and customer needs.
- Team Collaboration: Collaborative spirit with the ability to work effectively across cross-functional teams to ensure customer success.
- Retail Technology Knowledge: Familiarity with retail technology concepts and solutions would be a plus, but not mandatory. A genuine interest in learning and understanding these concepts is essential.
rapitag GmbH is a leading tech provider for secure mobile checkout on retail floors and new omnichannel shopping experiences. We invented the world's first smart tags that can open automatically via wireless technology to make retail more secure and shopping easier at the same time.
We work together with the largest retailers in the world to improve the overall customer and employee experience and are targeting worldwide growth.
