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About AlphaConsult Premium KG
AlphaConsult Premium KG is a leading provider of personnel services, specializing in connecting talented individuals with top-tier companies across diverse industries. As part of the renowned AlphaConsult Group, we offer comprehensive solutions tailored to meet the unique needs of both businesses and job seekers.
Your Role as a Customer Service AssistantIn this role, you will be the primary point of contact for our valued customers, ensuring their satisfaction and fostering strong relationships. Your responsibilities will encompass:
- Handling customer inquiries, complaints, and returns with professionalism and empathy.
- Coordinating delivery schedules and providing timely updates to customers.
- Processing orders efficiently and accurately via phone and email.
- Acting as a liaison between customers, key accounts, and sales partners.
- Performing administrative tasks to support the smooth operation of our customer service department.
We are committed to providing a rewarding and supportive work environment for our employees. As a Customer Service Assistant, you will benefit from:
- A structured onboarding process to ensure your seamless integration into the team.
- Competitive compensation package commensurate with your experience and skills.
- Access to employee benefits programs designed to enhance your well-being.
- Regular work schedule with predictable hours.
- Dedicated on-site support from experienced colleagues.
- Opportunity for professional growth and development within our dynamic organization.
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