Lead Front Office Associate
vor 4 Wochen
We are a premier hospitality establishment situated in a vibrant area, offering a unique experience to our guests. Our facility features a total of 248 accommodations, a spacious dining area with a capacity of 220 guests, and a cozy pub that seats 80 individuals. Additionally, we provide 11 versatile event spaces suitable for meetings and celebrations, accommodating up to 250 attendees.
Employment Type: Both Full-time and Part-time positions are available.
Key Responsibilities:
1. Oversee front office operations to ensure exceptional guest experiences.
2. Manage and train front desk staff to uphold service standards.
3. Coordinate with other departments to enhance guest satisfaction.
4. Handle guest inquiries and resolve issues promptly.
Qualifications:
- Previous experience in hospitality or customer service roles.
- Strong leadership and communication skills.
- Ability to work flexible hours, including weekends and holidays.
We look forward to welcoming dedicated individuals to our team who are passionate about providing outstanding service.
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