Technical Support Specialist for German Language

vor 4 Wochen


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit
Technical Support for German Speaking Customers

We are seeking a highly skilled Technical Support Specialist to join our team, providing exceptional customer service to German speaking customers.

Responsibilities:
  • Respond to customer inquiries via phone, chat, and email regarding product specifications.
  • Provide troubleshooting assistance for technical issues.
  • Maintain strong customer relationships by handling inquiries and concerns with speed and professionalism.
  • Perform data entry tasks.
Requirements:
  • Excellent communication skills in German (near native level).
  • Good command of English (B2+).
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills.
  • Hardware and software knowledge.
  • Prior experience in technical support is an advantage.
What We Offer:
  • Complete relocation support to Greece, including flight tickets, accommodation, and house searching assistance.
  • Competitive monthly salary and annual bonuses.
  • Referral program with up to €3,500 reward.
  • Healthcare benefits and discounts.
  • Full training by certified instructors.
  • Professional growth and development opportunities.
  • Special events and community initiatives.
  • Free online Greek language courses.
  • State-of-the-art premises with relaxing break areas.
  • Work for a Great Place to Work-Certified Company promoting diversity and equal opportunities.

This is a fantastic opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing a leading brand worldwide. Join our diverse team of over 12,000 people from 110+ nationalities and enjoy a great work-life balance in Greece, with its low cost of living and rich history and culture.



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