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IT Support Specialist
vor 3 Monaten
Position:
IT Support Specialist - System Integration
Location:
Hamburg, Germany
Employment Type:
Full-time, Partial Remote Work
Company Overview:
TCI Transcontainer International Holding GmbH is a globally recognized logistics service provider with over 35 years of expertise in the industry.
We are currently seeking a proficient IT Support Specialist with a focus on System Integration to provide 1st and 2nd level support in our Hamburg office.
Key Responsibilities:
- Diagnose and resolve technical issues for 1st and 2nd level support.
- Perform troubleshooting for hardware and software issues, both remotely and onsite.
- Handle user inquiries through our ticketing system.
- Set up, maintain, and upgrade IT infrastructure, including Windows clients, IP telephony, and printers.
- Assist in enhancing IT infrastructure by executing various projects.
Qualifications:
- Degree in IT System Integration or a related field.
- Proven experience in Windows administration or IT support roles.
- Strong communication and customer service abilities.
- Dependable, adaptable, and a collaborative team member.
- Fluent in both German and English.
Benefits:
- Stable employment with flexible working hours.
- Attractive salary and comprehensive benefits package.
- Work-life balance with options for remote work.
- Retirement and disability benefits.
- Subsidy for public transportation.
- International work environment with opportunities for professional development.
