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Insurance Sales Team Lead

vor 2 Monaten


Munich, Bayern, Deutschland CHECK24 Vollzeit

About CHECK24

At CHECK24, we empower individuals to secure their future by providing a modern and transparent approach to life insurance. Our platform simplifies the process of comparing and selecting products from our network of trusted insurance partners.

Your Role: Team Leader (m/f/d) Sales Back Office Insurance

As a Team Leader, you'll play a vital role in guiding and developing a team of customer advisors while providing exceptional service to our clients. You'll be responsible for managing day-to-day operations, ensuring high processing quality, and fostering a positive and productive work environment.

Responsibilities:

  • Lead and mentor a team of 3-5 customer advisors, providing coaching, feedback, and performance evaluations.
  • Manage the daily workflow of your team, ensuring efficient handling of customer inquiries and applications.
  • Provide expert advice to customers on various life insurance products, guiding them through the selection process.
  • Monitor and analyze team performance, identifying areas for improvement and implementing strategies for growth.
  • Collaborate with sales management to achieve departmental goals and objectives.

Your Profile:

  • Several years of experience in insurance sales, including telephone consultation and leadership experience.
  • Completed training as an insurance salesman (m/f/d) or insurance specialist (m/f/d), with further training as an insurance specialist (m/f/d) being advantageous.
  • Strong performance orientation, excellent communication skills, and the ability to adapt to changing requirements.
  • High assertiveness and conflict resolution skills.
  • Fluent German (C2) and proficient English.

What We Offer:

  • Comprehensive training and development opportunities to enhance your expertise in life insurance.
  • Competitive earning potential with performance-based incentives and benefits.
  • Flexible work arrangements, including the option to work remotely (3 days in the office, 2 days flexible).
  • A dynamic and collaborative work environment with a focus on personal growth and career advancement.
  • Access to a wide range of perks, including subsidized company pension scheme, free hot and cold drinks, and fresh fruit.