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Customer Solutions Manager

vor 2 Monaten


Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) Vollzeit
About the Role

We are seeking a highly skilled Customer Solutions Manager to join our team at AWS EMEA SARL (Germany Branch). As a key member of our sales team, you will be responsible for guiding large and complex AWS customers through their multi-year journey to the cloud.

Key Responsibilities
  • Develop and execute account plans to drive revenue growth and customer adoption of AWS services
  • Collaborate with cross-functional teams, including sales, support, and solutions architecture, to deliver outcomes for customers
  • Translate strategic initiatives into executable actions and work backwards from customer key milestones
  • Execute education plans, roadmap to business outcome alignments, and go-live events and transitions
  • Proactively help solve customer challenges through new ideas, tools, and mechanisms
Requirements
  • Experience leading complex, large-scale IT/digital business transformation programs
  • Experience in a customer-facing role with superior written and verbal communication skills
  • Strong organizational and troubleshooting skills with precise attention to detail
  • Fluent English and German language
Preferred Qualifications
  • Direct experience implementing AWS/cloud services
  • Robust understanding of key technology and market trends
  • PMP and/or SCRUM/Agile, SAFe certified
About AWS

AWS is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony and believe that achieving success at work should never come at the expense of sacrifices at home. Our flexible work hours and arrangements are part of our culture, and we strive to create a work environment that supports our employees' well-being and happiness.

We're committed to fostering a culture of inclusion and diversity, where everyone feels valued and empowered to contribute their best work. Our employee-led affinity groups and ongoing events and learning experiences inspire us to learn from each other and grow as individuals and as a team.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.