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Technical Solutions Consultant
vor 2 Monaten
Tracie Healthcare Solutions GmbH is a software solutions company in the medical field, a corporate venture of the leading laboratory product manufacturer Greiner Bio-One. Our company is dedicated to providing process optimization for the pre-analytical phase of laboratory diagnostics through digitalization.
We aim to improve sample collection and reduce errors to ultimately increase patient safety. Our software is used by several hospitals and laboratories in Europe in routine patient care every day.
As a member of Team Tracie, you will contribute to digitalization and quality improvement in healthcare. We are looking for an experienced Implementation Engineer, based in Linz or Munich, full-time or part-time.
Key Responsibilities- Deploy and configure our software solutions to meet the needs of our clients.
- Develop and maintain implementation plans, project timelines, and documentation together with our Customer Success Managers.
- Provide technical support and assistance to clients throughout the implementation process.
- Provide technical third-level support of our software solutions.
- Contribute to the design and optimization of support processes.
- Minimum two years of experience in a similar role.
- A customer-centric mindset and desire to work directly with B2B customers.
- Experience with MS SQL Server is a must.
- Prior knowledge of HL7 API connectivity is a plus.
- Very good communication skills.
- Structured and transparent way of working.
- Hands-on and strong in problem-solving through solution-oriented mentality.
- Highly motivated to get things done.
- Must be fluent in English and in German. French, Italian, Spanish is a strong plus.
- Willingness to travel to international customer sites (
