Senior Solution Consultant, Partners

vor 4 Wochen

Munich, Bayern, Deutschland ServiceNow Vollzeit

Job Title: Senior Solution Consultant, Partners

Job Summary:

We are seeking a highly skilled Senior Solution Consultant to join our team at ServiceNow. As a Senior Solution Consultant, you will play a key role in supporting the Employee Experience, Customer Workflow, and ITX Solution Sales teams. Your primary responsibility will be to guide revenue growth for one of our products by working closely with Sales, Product Management, and the executive team.

Key Responsibilities:

  • Support product sales as a technical and domain expert of a client-facing sales team
  • Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
  • Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
  • Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
  • Provide feedback to product management about product enhancements that can address customer needs and guide additional value
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications:

  • 5+ years of pre-sales solution consulting or sales engineering experience
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
  • Experience working collaboratively with product management, product marketing, partners, and professional services
  • Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
  • Fluent German language skills (spoken and written)
  • Willingness to travel

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