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vor 4 Wochen
As a key member of our Solution Consulting team at ServiceNow, you will play a pivotal role in shaping our future success by supporting Employee Experience, Customer Workflow, and ITX Solution Sales. Your expertise will help drive revenue growth by partnering with Sales, Product Management, and the executive team.
Key Responsibilities:- Support product sales as a technical and domain expert for client-facing sales teams
- Lead discovery workshops to identify customer challenges and deliver product demonstrations that align our solution with customer needs
- Provide product feature and technical guidance to customers, channel partners, and ServiceNow colleagues
- Guide strategic programs in top accounts, including customer journey sessions for roadmap and outcome agreements
- Offer feedback to product management on product enhancements that address customer needs and drive additional value
- Share and learn best practices and reusable assets with other Solution Consultants to enhance team quality and efficiency
- Stay current on competitive analysis and market differentiation
- Support marketing events, including executive briefings, conferences, user groups, and trade shows
- 5+ years of pre-sales solution consulting or sales engineering experience
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with Sales counterparts to promote execution excellence
- Willingness to travel
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