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Front of House Team Member

vor 2 Monaten


Berlin, Berlin, Deutschland HAGIUS Vollzeit

About HAGIUS

HAGIUS is a luxurious gym and wellness center located in Berlin, offering a range of services including group classes, private training, treatments, and holistic health offerings. Our mission is to provide a unique and personalized experience for our clients, fostering a community dedicated to reshaping our understanding of health.

Job Summary

We are seeking a highly organized and detail-oriented Front of House individual to collaborate with our team in managing day-to-day operations. The ideal candidate will possess excellent presentation skills, strong organizational and multitasking abilities, and the ability to thrive in a fast-paced environment.

Key Responsibilities

  • Ensure the correct setup of the studio and surrounding areas
  • Maintain cleanliness and tidiness in the studio and work areas
  • Keep the venue adequately stocked with towels, water bottles, equipment, and toiletries
  • Assist in greeting, checking in, and guiding guests
  • Present and explain HAGIUS services to guests
  • Address guest requests and complaints promptly and appropriately
  • Maintain furnishings and equipment for a safe, clean, and pleasant environment
  • Close the venue according to established standards
  • Attend communication meetings and designated training sessions
  • Perform all reasonable tasks designated by the Supervisor or Manager
  • Adhere to all company policies

Requirements

  • Proven work experience in a similar role
  • Attentive and service-minded
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to thrive in a fast-paced environment
  • Active listening and effective communication skills in German and English
  • Team spirit
  • Flexibility to work in shifts