Aktuelle Jobs im Zusammenhang mit Director of Service Operations - Frankfurt am Main, Hessen - Merkle DACH
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Director of European Transformation
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Frankfurt School of Finance & Management VollzeitFrankfurt School of Finance & Management is seeking a highly experienced and innovative Centre Director to lead the Centre of European Transformation. This role presents a unique opportunity to shape and grow our Centre from the ground up, fostering a collaborative and entrepreneurial environment.The successful candidate will oversee daily operations,...
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Director of Regulatory Operations
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland Veeva Systems VollzeitThe RoleThis Director role requires a deep understanding of the global life sciences Regulatory Operations space, RegOps business processes, and supporting technology solutions. As a key member of the Veeva team, you will be responsible for growing Veeva's Regulatory Information Management market share.Key ResponsibilitiesDevelop and execute strategies to...
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Director of Regulatory Operations
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland Veeva Systems VollzeitThe RoleThis Director role requires a deep understanding of the global life sciences Regulatory Operations space, RegOps business processes, and supporting technology solutions. As a key member of the Veeva team, you will be responsible for growing Veeva's Regulatory Information Management market share.Key ResponsibilitiesDevelop and execute strategies to...
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Director of Regulatory Operations
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland Veeva Systems VollzeitThe RoleThis Director role requires a deep understanding of the global life sciences Regulatory Operations space, RegOps business processes, and supporting technology solutions. As a key member of the Veeva team, you will be responsible for growing Veeva's Regulatory Information Management market share.Key ResponsibilitiesDevelop and execute strategies to...
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Director of Regulatory Operations
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland Veeva Systems VollzeitThe RoleThis Director role requires a deep understanding of the global life sciences Regulatory Operations space, RegOps business processes, and supporting technology solutions. As a key member of the Veeva team, you will be responsible for growing Veeva's Regulatory Information Management market share.Key ResponsibilitiesDevelop and execute strategies to...
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Director of European Transformation
vor 1 Woche
Frankfurt am Main, Hessen, Deutschland Frankfurt School of Finance & Management VollzeitFund your future with Frankfurt School of Finance & Management as we launch the Centre of European Transformation, a game-changing initiative that addresses the complex challenges of innovation, digitization, and climate change. As Centre Director, you will be at the forefront of shaping a sustainable future for Europe, unlocking growth potential and driving...
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Strategic Director of German Operations
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Crypto Finance VollzeitWe are seeking a highly experienced leader to join our team as Managing Director of Crypto Finance Germany. As a key member of our management team, you will be responsible for establishing and driving the growth of our German business, with a focus on IT strategy and operational management.About the RoleThe successful candidate will have a proven track...
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Regulatory Operations Director
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Veeva Systems VollzeitThe RoleThis Director role requires a deep understanding of the global life sciences Regulatory Operations space, RegOps business processes, and supporting technology solutions.Key Responsibilities:Grow and sustain the Regulatory market for Vault RIM applications, including Vault Registrations, Submissions, Submissions Archive, and Submissions...
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Regulatory Operations Director
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Veeva Systems VollzeitThe RoleThis Director role requires a deep understanding of the global life sciences Regulatory Operations space, RegOps business processes, and supporting technology solutions. This role will be responsible for growing Veeva's Regulatory Information Management market share.Key ResponsibilitiesGrow and sustain the Regulatory market for the Vault RIM...
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Operations Director
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Via VollzeitOperations ManagerVia is revolutionizing transportation by harnessing technology to transform the way people move around the world. Our mission is to create a more sustainable, efficient, and accessible transportation system.As an Operations Manager at Via, you will play a critical role in ensuring the smooth operation of our on-demand public transport...
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Operations Director
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Via VollzeitOperations ManagerVia is revolutionizing transportation by harnessing technology to transform the way people move around the world. Our mission is to create a more sustainable, efficient, and accessible transportation system.As an Operations Manager at Via, you will play a critical role in ensuring the smooth operation of our on-demand public transport...
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Regulatory Operations Director
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Veeva Systems VollzeitThe RoleThis Director role requires a deep understanding of the global life sciences Regulatory Operations space, RegOps business processes, and supporting technology solutions.This role will be responsible for growing Veeva's Regulatory Information Management market share.In this role, the individual will have the opportunity to work with a team of Life...
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Regulatory Operations Director
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Veeva Systems VollzeitThe RoleThis Director role requires a deep understanding of the global life sciences Regulatory Operations space, RegOps business processes, and supporting technology solutions.This role will be responsible for growing Veeva's Regulatory Information Management market share.In this role, the individual will have the opportunity to work with a team of Life...
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Operations Director
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Via VollzeitVia is revolutionizing transportation worldwide. Our mission is to create a more sustainable and efficient future for urban mobility.As an Operations Manager, you will be responsible for ensuring the smooth operation of our on-demand public transport services in the Frankfurt region. You will serve as the primary point of contact for our local team and...
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Operations Director
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Via VollzeitAbout the RoleVia is revolutionizing transportation by harnessing technology to transform the way people move around the world. As an Operations Manager, you will play a pivotal role in ensuring the smooth operational flow of our on-demand public transport services in the Frankfurt region.You will be the primary point of contact for our local team and...
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Operations Director
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Via VollzeitAbout the RoleVia is revolutionizing transportation by harnessing technology to transform the way people move around the world. As an Operations Manager, you will play a pivotal role in ensuring the smooth operational flow of our on-demand public transport services in the Frankfurt region.You will be the primary point of contact for our local team and...
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Cluster Director of Finance
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Corecruitment VollzeitJob Title: Cluster Director of FinanceWe are seeking a highly experienced and skilled Cluster Director of Finance to join our team in Frankfurt. The successful candidate will be responsible for overseeing the financial operations of two hotels, ensuring the smooth execution of all regular finance activities, including purchasing and stock management.Key...
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Cluster Director of Finance
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Corecruitment VollzeitJob Title: Cluster Director of FinanceWe are seeking a highly experienced and skilled Cluster Director of Finance to join our team in Frankfurt. The successful candidate will be responsible for overseeing the financial operations of two hotels, ensuring the smooth execution of all regular finance activities, including purchasing and stock management.Key...
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Associate Director of Fund Operations
vor 1 Woche
Frankfurt am Main, Hessen, Deutschland AEW Invest GMBH VollzeitCompany Overview AEW Invest GMBH is a leading real estate investment management platform of Natixis Investment Managers, part of the Global Financial Services division of the BPCE Group, one of the largest financial institutions in Europe. With a portfolio of 82.2 billion euros under management, AEW operates in Europe, North America, and Asia, employing...
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Regulatory Operations Director
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Veeva Systems VollzeitAbout the RoleThe Director of Regulatory Strategy will play a critical role in driving Veeva's growth in the Regulatory Information Management market. This individual will be responsible for developing and executing strategies to expand Veeva's presence in the regulatory space, working closely with account teams, product teams, and industry experts to bring...
Director of Service Operations
vor 3 Monaten
The Service Delivery Director is pivotal in guaranteeing that operational service delivery is executed seamlessly, with full responsibility for the daily management of the account, ensuring that client business requirements are consistently fulfilled.
The ideal candidate will embody a customer-centric approach, demonstrating the capability to oversee multiple initiatives with varying priorities. A data-oriented mindset coupled with meticulous attention to detail is essential, alongside the ability to operate autonomously. The successful individual will be proactive and dynamic, possessing prior experience in CRM management, data-driven campaign oversight, and expertise in below-the-line communications.
This role necessitates an individual skilled in coordinating cross-agency project delivery teams, including creative, campaign, and planning specialists, to provide effective performance campaign services.
Key Responsibilities:
- Forecasting delivery demands and planning resource capacity
- Ensuring delivery quality by meeting established SLA's and KPI's (both internal and external)
- Conducting operational reporting, including status tracking and SLA/KPI assessments
- Managing resources effectively, including role allocation and career development
- Onboarding and training delivery teams
- Establishing team governance and communication protocols, including ceremony cadence and capacity management
- Driving ongoing service design for continuous improvement, efficiency enhancement, and cost optimization in service delivery
- Acting as the escalation point for service-related challenges and failures
- Coordinating all service lines to ensure integrated and cross-functional operational delivery
- Approximately 8+ years of experience in CRM delivery and operations
- In-depth knowledge of campaign automation, content management systems, and operational workflows
- Ability to understand, customize, and optimize the entire campaign management lifecycle, including new campaign requirements, development testing, production execution, and quality assurance
- Strong technical background with a solid understanding of data
- Proven track record in managing client communications and expectations
- Experience in overseeing and owning technical delivery projects
- Exceptional problem-solving abilities and attention to detail
- Experience working with clients across multiple regions
- Capability to lead a senior team effectively
- Strong presentation skills
- Prior experience in commercial management is advantageous
- Prior experience in solution design is a plus
We cultivate a work environment filled with motivated individuals who support and enhance each other's efforts. We embrace the opportunities presented by the digital landscape, offering flexible working arrangements. We also value in-person interactions, providing a welcoming atmosphere with refreshments available in our offices.
For those seeking a break from the digital realm, we encourage hands-on collaboration using traditional brainstorming tools. Regular networking and knowledge-sharing sessions are part of our culture, alongside a commitment to ongoing education and training, both internally and externally.
We celebrate diversity and are dedicated to fostering an inclusive workplace. We welcome all qualified candidates to express their salary expectations and potential start dates. We look forward to connecting with you.
Benefits Include:
- 5 weeks of vacation (25 days) plus 3 wellness days
- 2 volunteering days to contribute to community service
- Flexible working hours and remote work options
- Fully funded certifications in AWS, Azure, Adobe, Microsoft, Snowflake, etc.
- Access to Dentsu Academy and on-site learning opportunities
- Pet-friendly office environment
- Team-building events, including company parties and social gatherings
- Complimentary snacks and beverages in the office
- Referral bonus program
- Provision of a laptop and necessary equipment
- Corporate mobile phone plan
