Aktuelle Jobs im Zusammenhang mit Head of Customer Service Operations - Hameln, Niedersachsen - Siegfried
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Head of Human Resources Management
vor 2 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitJob SummaryAs the Head of Human Resources Management, you will play a key role in shaping the company's HR strategy and ensuring the successful implementation of our global HR initiatives. Your primary responsibilities will include:Leading the HR department and developing a comprehensive HR strategy that aligns with the company's business objectivesProviding...
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Head of Human Resources
vor 3 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced professional to lead our Human Resources team at Siegfried's Hameln site. As Head of Human Resources, you will play a key role in shaping our company's HR strategy and ensuring the successful implementation of our global HR initiatives.Key ResponsibilitiesLead the Human Resources team and provide...
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Head of Human Resources
vor 3 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced professional to lead our Human Resources team at Siegfried's Hameln site. As Head of Human Resources, you will play a key role in shaping our company's HR strategy and ensuring the successful implementation of our global HR initiatives.Key ResponsibilitiesLead the Human Resources team and provide...
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Customer Service Team Lead
vor 2 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Siegfried. As a key member of our Customer Service department, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and supply chain management.Key...
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Customer Service Team Lead
vor 3 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our dynamic and international team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other...
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Customer Service Team Lead
vor 3 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our dynamic and international team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other...
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Customer Service Team Lead
vor 4 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our dynamic and international team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other...
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Customer Service Team Lead
vor 4 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our dynamic and international team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other...
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Customer Service Team Lead
vor 1 Woche
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleThe Customer Service Team Lead will be responsible for coordinating and processing all tasks assigned to the Customer Service department, including customer order processing, direct communication with customers, and timely order processing in collaboration with other departments.The ideal candidate will have a strong background in customer...
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Customer Service Team Lead
vor 4 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our dynamic and international team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other...
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Customer Service Team Lead
vor 4 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our dynamic and international team at Siegfried. As a key member of our Customer Service team, you will be responsible for coordinating and managing all customer-related tasks, including order processing, customer communication, and collaboration with other...
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Head of Human Resources
vor 4 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced professional to lead our Human Resources team at Siegfried's Hameln site. As Head of Human Resources, you will play a key role in shaping our company's HR strategy and ensuring the successful implementation of our global HR initiatives.Key ResponsibilitiesLead the Human Resources team and provide...
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Head of Human Resources
vor 4 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced professional to lead our Human Resources team at Siegfried's Hameln site. As Head of Human Resources, you will play a key role in shaping our company's HR strategy and ensuring the successful implementation of our global HR initiatives.Key ResponsibilitiesLead the Human Resources team and provide...
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Head of Human Resources
vor 3 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced professional to lead our Human Resources team at Siegfried's Hameln site. As Head of Human Resources, you will play a key role in shaping our company's HR strategy and ensuring the successful implementation of our global HR initiatives.Key ResponsibilitiesLead the Human Resources team and provide...
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Head of Human Resources
vor 3 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleWe are seeking a highly skilled and experienced professional to lead our Human Resources team at Siegfried's Hameln site. As Head of Human Resources, you will play a key role in shaping our company's HR strategy and ensuring the successful implementation of our global HR initiatives.Key ResponsibilitiesLead the Human Resources team and provide...
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Customer Service Team Lead
Vor 5 Tagen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitJob SummaryWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Siegfried.About the RoleCoordinate and manage all tasks assigned to the Customer Service department, including client order processing, direct communication with clients, and timely order processing in collaboration with other departments.Provide...
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Head of Human Resources
vor 2 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitJob SummaryAs the Head of Human Resources, you will play a key role in shaping the company's HR strategy and implementing personnel policies that align with the Siegfried AG's global HR strategy. Your responsibilities will include:Leading the HR department and developing a comprehensive HR strategyProviding guidance and support to the management team and...
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Head of Human Resources
vor 1 Woche
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleAs the Head of Human Resources, you will play a key role in shaping the company's human resources strategy, ensuring the attraction, retention, and development of qualified professionals. Your responsibilities will include:Leading the Human Resources departmentProviding guidance and support to the management team and executives on HR-related...
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Head of Human Resources
vor 2 Wochen
Hameln, Niedersachsen, Deutschland Siegfried VollzeitAbout the RoleAs the Head of Human Resources, you will play a key role in shaping the company's human resources strategy and ensuring the successful implementation of our global HR strategy. Your responsibilities will include:Leading the Human Resources departmentProviding strategic guidance and support to the management team and leadership on all HR-related...
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Head of Purchasing
vor 2 Monaten
Hameln, Niedersachsen, Deutschland Siegfried VollzeitJob DescriptionJob Title: Team Leader ProcurementJob Summary:We are seeking a highly skilled and experienced Team Leader Procurement to join our team at Siegfried. As a key member of our procurement team, you will be responsible for developing and implementing procurement strategies to ensure the timely and cost-effective delivery of goods and services.Key...
Head of Customer Service Operations
vor 3 Monaten
As the Head of Customer Service Operations, you will oversee and manage all tasks associated with the Customer Service department. This includes the accurate recording and verification of customer orders, direct communication with clients, and ensuring timely processing of customer orders in collaboration with other departments.
You will be responsible for both disciplinary and professional leadership of the Customer Service team.
This position serves as a key interface, working closely with other areas within the Supply Operations sector.
Your responsibilities will also include the implementation, optimization, and standardization of Customer Service processes and systems.
You will generate key performance indicators, analyses, statistics, and reports to track progress and performance.
Your Profile
A degree in business or a related field with a focus on Customer Service is preferred.
You should have several years of professional experience in Customer Service or Sales Support.
Previous leadership experience is advantageous.
A structured and self-reliant working style, particularly in process management, is essential.
You must demonstrate customer orientation and have extensive experience in direct customer interactions.
Team collaboration, confident demeanor, strong communication and assertiveness skills, flexibility, and empathy are crucial.
Proficiency in English, both spoken and written, is required.
Familiarity with SAP and MS Office applications is a plus.
Working at SiegfriedSiegfried offers a dynamic and international work environment. With a highly skilled and motivated team, the company operates in a forward-looking business sector. Siegfried fosters a unique culture that capitalizes on cultural diversity to create a competitive edge. The company prioritizes a flexible, diverse, and discrimination-free workplace where employees can grow personally and professionally, drive innovation, and achieve outstanding performance.
We aim to provide an environment where employees can take on challenging roles and responsibilities that align with their personal and technical development, benefiting from the company's success.
Who We AreThe Siegfried Group is a leading Custom Development and Manufacturing Organization (CDMO) specializing in the development and production of active pharmaceutical ingredients (API), intermediates, and finished dosage forms. Our core competency lies in seamlessly integrating chemical and pharmaceutical capabilities into a unified business model, known for quality, efficiency, flexibility, and safety.
With a presence in Europe, Asia, and North America, we cater to a diverse global clientele, from major international pharmaceutical firms to smaller biologic-pharmaceutical organizations, developing and producing product innovations at scale.
What We Do in HamelnHameln is a recognized contract manufacturer supplying both national and international pharmaceutical companies, employing over 450 individuals dedicated to producing sterile medicinal products, primarily for hospitals and intensive care units.
Main Activities- Contract manufacturing of parenteral solutions and suspensions, either aseptic or terminally sterilized in ampoules and vials.
- Specialization in producing complex formulations such as anesthetics, flammable and oxygen-sensitive liquids, and cold chain products.
- Successful transfer and establishment of new products in sterile production.
- Batch sizes of up to 3500 liters.
- Clean room area spanning 4000 m².
- Batch manufacturing and filling of sterile products, from visual inspection to final packaging.
- Contract manufacturing for parenterals.
