Operations Associate, Munich

vor 4 Wochen


Munich, Bayern, Deutschland Lime Vollzeit
About the Role:

Lime is seeking a highly skilled and experienced Operations Associate to join our team in Munich, Germany. As an Operations Associate, you will play a critical role in ensuring the smooth operation of our fleet and warehouse, working closely with cross-functional teams to drive operational excellence and efficiency.

Key Responsibilities:
  • Manage and coordinate the deployment and retrieval of our shared electric vehicles, ensuring timely and efficient service to our customers.
  • Develop and implement processes and best practices to drive operational excellence within the warehouse, ensuring a safe and compliant environment for our team members and customers.
  • Partner with the local Government Relations representative to manage key Legal, Regulatory and Safety issues, ensuring compliance with all relevant laws and regulations.
  • Collaborate with Engineering and Product teams to drive local initiatives for revenue growth, identifying opportunities to improve our services and products.
  • Provide complaint management and customer incidents investigation support, ensuring timely and effective resolution of customer issues.
Requirements:
  • 1-3 years of professional work experience, ideally in an Operations or Logistics role.
  • Experience leading teams or groups, with a proven track record of driving operational excellence and efficiency.
  • Demonstrated expertise with the Munich, Germany region, with a strong understanding of local operational needs and challenges.
  • Grit and an entrepreneurial spirit, with the ability to work in an ambiguous environment and make data-driven decisions.
  • Fluent verbal and written English and German language skills, with excellent communication and stakeholder management skills.


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