Customer Service Representative

vor 2 Wochen

Hamburg, Hamburg, Deutschland PENNY Vollzeit

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at PENNY. As a key member of our retail team, you will be responsible for providing exceptional service to our customers, ensuring smooth store operations, and supporting our management team.

About PENNY:

PENNY is a leading retailer in the food industry, committed to delivering exceptional customer experiences and building strong relationships with our employees and customers. We value teamwork, respect, and dedication to making a difference in the lives of our employees and customers.

Key Responsibilities:

  • Collaborate closely with store management to ensure seamless store operations and provide support in their absence.
  • Deliver exceptional customer service at the store and checkout area, ensuring a positive shopping experience for all customers.
  • Maintain accurate inventory levels and product freshness on the shelves, ensuring a high-quality shopping experience for our customers.
  • Conduct quality control checks to ensure products meet our high standards.

Requirements:

  • Prior retail experience is preferred but not required; we are open to training the right candidate.
  • Excellent interpersonal skills and ability to work effectively in a team environment.
  • A friendly, enthusiastic, and responsible attitude towards customers is essential.
  • Flexibility and willingness to assist the team as needed, ensuring a seamless shopping experience for our customers.

Benefits:

  • Competitive salary with additional bonuses for outstanding performance.
  • Employee discounts at various partner stores, providing opportunities for savings and rewards.
  • Discounted travel tickets, making it easier to explore new destinations.
  • Company-supported retirement plan, helping you plan for your future.

Work-Life Balance:

  • 6 weeks of annual leave, allowing you to recharge and spend time with loved ones.
  • Flexible 2-week advance work scheduling, providing a better work-life balance.
  • Opportunity for a 1 to 6-month sabbatical after 3 years of employment, allowing you to pursue personal interests or goals.
  • Support network for childcare and elderly care assistance, helping you balance work and personal responsibilities.

Company Culture:

  • Part of a well-established and reputable company, committed to excellence and customer satisfaction.
  • Emphasis on teamwork and celebrating achievements together, fostering a positive and supportive work environment.

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