IT Support Specialist
vor 2 Wochen
Join RIB Software as a Technical Support Specialist
RIB Software is a leading provider of software solutions for the construction and real estate industry. With over 60 years of experience, we are committed to driving digital transformation for our customers. As a Technical Support Specialist, you will play a crucial role in delivering exceptional customer experiences and ensuring the smooth operation of our software solutions.
Your Key Responsibilities:
- Provide technical support and guidance to customers on the implementation, installation, and troubleshooting of our software solutions.
- Act as the primary point of contact for IT-related inquiries and issues, ensuring timely and effective resolution.
- Collaborate with cross-functional teams to identify and resolve complex technical issues.
- Develop and maintain knowledge of our software solutions, including their features, functionalities, and technical requirements.
- Stay up-to-date with industry trends, emerging technologies, and best practices in software support and customer service.
Your Profile:
- You have a strong background in IT, with experience in software support, technical support, or a related field.
- You possess excellent technical skills, including knowledge of software architectures, operating systems, and networking fundamentals.
- You have strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders.
- You are fluent in German and have a good understanding of English.
What We Offer:
- A dynamic and supportive work environment that fosters growth and development.
- A comprehensive training program to enhance your technical skills and knowledge.
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth within RIB Software.
Why Join RIB Software?
RIB Software is a company that values innovation, collaboration, and customer satisfaction. We are committed to making a positive impact on the construction and real estate industry through our software solutions. As a Technical Support Specialist, you will be part of a team that is passionate about delivering exceptional customer experiences and driving digital transformation.
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