Customer Relationship Management Specialist
vor 4 Wochen
XbyX - Women in Balance is an emerging Lifestyle brand dedicated to empowering women through knowledge about nutrition, menopause, and healthy aging. They also offer innovative, plant-based products grounded in the latest scientific research. Currently, they are seeking a (Junior) Customer Relationship Management Specialist:
Key Responsibilities- Design, implement, and manage weekly content newsletters.
- Enhance existing communication channels and create new ones.
- Develop automated email workflows based on customer journeys and perform A/B testing.
- Conduct surveys and focus groups to gain insights into customer preferences.
- Segment customer data, evaluate success metrics, and monitor key performance indicators.
- Collaborate with teams in Marketing, Product Management, and Customer Service.
- Degree in Business or a related discipline.
- At least 1 year of experience in CRM.
- Strong analytical skills, technical proficiency, and familiarity with CRM software.
- Proficient in Office Software, Google Suite, Excel, and the German language.
- A collaborative team player with the ability to work autonomously.
- Contribute to women's health education and explore various relevant topics.
- Join a small, motivated team with opportunities for professional growth.
- Enjoy flexible working hours and a hybrid work environment.
- Access to employee benefits, team-building events, and product discounts.
- Opportunities for personal and professional development.
If you are interested in becoming a part of XbyX as a (Junior) Customer Relationship Management Specialist, please apply through their online application form.
XbyX - Women in Balance is committed to empowering women through education and innovative products. Join their team today.
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